Do you have excellent communication skills in Dutch? Support customers for financial services & money transactions.
One of the biggest companies offering money transfer & financial services collaborates with European Language Jobs Greece for exceptional customer support!
Our Dutch support team communicates with local agencies and individual customers from Denmark to assist them with various financial services & money transactions.
What your responsibilities will be :
Handle inquiries via phone & e-mail
Assist customers to modify transaction information
Educate customers how to manage their online accounts
Handle complaints politely & effectively
Reroute / escalate cases to different departments
Near-native level of Dutch & good English knowledge
Experience in customer service would be an advantage
Tech savviness & multitasking skills to use multiple internal tools
Experience in the financial sector will be appreciated, but not required
What we offer :
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-))
Competitive monthly salary + 2 extra salaries per year
Private Health Insurance
Numerous benefits and discounts
Full training by certified instructors