Managing Consultant, Program Management Deploy Managing Consultant, Advisors Deploy Program Management, Data and Services All About Us The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow.
Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base.
We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations.
Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services.
While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.
All About the Role Make an Impact as a Managing Consultant, Advisors Deploy Program Management Advisors Deploy Program Management is an execution-oriented client facing competency that applies proven, accredited change skills and domain experience to partner with clients and help them drive measurable value by :
Delivering new products and strategies to market smoothly and efficiently
Successfully implementing complex technology assets and delivering the most challenging transformation programs to create the new business as usual
Strengthening client’s internal skills, knowledge and experience in critical areas
Transforming client processes and optimizing their management practices Deploy is a new suite of consulting solutions designed to respond to fast evolving customer needs for execution support, with a dual mission : deployment and value realization over the entire lifetime of major assets.
Value realization is a complex task, and with Deploy we can de-risk the entire client / asset journey, from implementation to adoption, usage, and product evolution.
This is done through a set of new capabilities focused on expert execution support, that we are bringing in to complement the traditional Advisors areas of strength.
As a Managing Consultant you will manage a portfolio of projects that support a strategy, a strategic change or initiative with significant impact on the organization.
You will manage complexity and inherent risks across a wide range of business areas, where there are strong interdependencies and shared resources, and you will manage benefits from their initial identification and definition through to the eventual realization and achievement of measurable improvements. All About You
Experience in delivery of large enterprise level programs across the financial services sector from initiation to benefit realization
Successful leadership of PMOs across different clients / businesses, identifying and mitigating risks, solving issues, developing plans and ensuring they are implemented in line with agreed timescales, budgets and quality criteria, including examples of re-aligning scope and objectives during a program to ensure maximum value extraction
Formal accreditation in one or more recognized PM / PMO / Change / Service management methodologies is expected at this level
Develop strong bonds with clients that endure beyond a particular assignment, serves as a go-to resource for client staff, is sought out for knowledge of industry and firm
Identify new business opportunities and communicates to executives to pursue, begin to lead sales calls and new client development including proposal contribution
Analyze multiple aspects of client’s organizational systems and culture that serve as input into the stakeholder / relationship map sales process
Effectively leverage subject matter experts to develop best customized solutions for client
Excellent interpersonal and influencing skills, able to direct workstreams across large multi-faceted project teams
Strong writer, presenter and speaker, comfortable and ability to influence at all levels in an organization
Able to use own initiative, develop solutions or adapt approaches to support the delivery of defined objectives and benefits
Demonstrate authentic leadership and integrity, gravitas and experience of leading multi-disciplinary teams in a matrixed environment, mentoring staff, evaluating performance and providing feedback All About Your Education & Skills
Bachelor’s degree or equivalent qualification. Advanced degree or MBA preferred
Professional accreditation such as Project Management Professional (PMP) desirable
Fluent local office language and English required, other languages desirable
Exposure specifically in payments and / or retail banking or merchants preferred
Comfortable with significant client interaction and interest in building relationships
Advanced Word, Excel, and PowerPoint skills required, knowledge of Project Management tools preferred
Willingness to travel COVID-19 Considerations We value the safety of each member of our community because we know we’re all in this together.
In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone.
In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.
In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted.
Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team.
Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.
Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must : Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.