How about being the single point of contact for your client? Whether is phone, chat or e-mail, your support is highly valued and appreciated! You will learn how to work in an international environment, interacting with colleagues and clients all over the globe.
How can YOU make a difference? Understand your customer's needs and exceed its expectations with a friendly and can-do attitude.
Responsibilities : * Handle inquiries from customers through phone, e-mail, and chat;* Cope with difficult situations, and find timely solutions;
Interact with other departments to resolve more complex cases;* Provide a step-by-step guidance to customers;* Follow the established company procedures;
Main Requirements : * Fluent level of Slovak (native, or near native) and advanced English - both verbal and written;* Strong interest in modern technologies, and advanced computer skills;
Experience in using mobile devices and apps;* Excellent communication skills and active listening;* Analytical thinking;
Time management skills;* An EU passport;Benefits : * Excellent base salary;* Monthly bonuses based on personal results;
14 salaries per year + paid overtime;* Many social benefits : full health insurance, sport activities, and food vouchers are provided;
Professional, paid, trainings;* Many team activities, like team buildings and holiday parties;* A great chance to develop your career;
A great chance to work abroad and meet a new culture;Successful candidates will be offered : paid flight tickets, a taxi from the airport, 2 weeks hotel accommodation (bed and breakfast), assistance in finding a place of residence;
Who we are : DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We are specialized in finding European language-
speaking jobs for job seekers in numerous European countries. We are experienced in the multilingual BPO sector, and our fully-
trained expert recruiters help and advise job seekers throughout the entire recruitment process. Our candidates are always treated with great attention and with high priority.
Why use our services : * You receive extra support in preparing for interviews;* You have a contact person who gives you all job-
related details;* You do not have to face a situation where a company does not reply to you for days;* You can ask any time for feedback on your application via e-
mail or phone;* All of our services to job seekers are free of charge. In addition, we offer bonus schemes to candidates;