Job Overview :
We are looking for talent to provide customer support to people willing to take their video channels to the next level.
European Language Jobs Greece collaborates with the world’s top online video sharing and social media platform, home to over a billion videos and millions of channels, with new video content uploaded every day.
We are looking for brilliant people, who love videos and social media, with a marketing mindset, who will give everyone the power to share their story through videos, willing to join us in our state-of-the-art working environment in Athens, Greece.
What you will do
Provide optimal advice regarding different queries of the business clients.
Create a meaningful rapport with key decision makers in the marketing industry while troubleshooting the customer’s issue.
Provide strategic campaign support to educate your clients.
Achieve strong customer satisfaction with a focus on quality and results.
Searching for the most accurate and effective solution to the problem stated.
Being blended throughout the day on different channels.
What you will bring
Superior written and verbal communications skills in Icelandic , as well as effective listening skills
Good communication skills in English
Flexibility to adapt to the different working channels during the day (chat, phone, email)
Ability to use positive language
Willingness to continuous learning and improvement
Good time management skill
What we offer
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)
Competitive monthly salary + 2 extra salaries per year
Private Health Insurance
Numerous benefits and discounts
Full training by certified instructors