is among the top premium consultancies in Greece. With more than 40 years of experience, we specialize in assessing and recruiting Senior to Middle level Executives based on our client needs.
ICAP Executive Search on behalf of its client, one of the largest telecommunications providers in Greece , is seeking for a to join their world class digital team.
Business Analyst (5138 / BA / ESS / GR)
Main Responsibilities :
Serve as a subject matter expert of Digital Services, to understand customer’s needs, gather & document requirements
Understand and help Product Owners to prioritise the requirements that have the highest value thus driving the goal of quick and continuous delivery to the client
Conduct discovery workshops and other requirements gathering techniques such as value stream mapping, impact mapping, process mapping and context diagrams
Produce high-quality requirements and related artefacts (user stories / customer journeys / personas to produce something quickly and also minimise rework
Persuade / influence cross-functional teams and senior stakeholders
Take the product / solution from discovery through implementation with a view of delivering a minimum viable product using Agile principles and approaches.
Thus, the ability to identify and work with the right stakeholders at the right time is the key.
Bring in the knowledge and best practices in developing product backlogs / Kanban boards, especially in digital product or platform development (web / mobile / data analytics / omnichannel etc.)
Develop functional and non-functional requirements along with testing scenarios and expected outcomes
Job Requirements :
5 or more years of working experience in a similar role
Experience in business analysis for complex problems from discovery through the delivery phase of a project
Experience of working in agile teams, working iteratively on solution development and collaborating with diverse stakeholders, architects, PMs, delivery team and senior management
Experience in defining user stories, mapping those to desired outcomes and driving the team towards the common goal of building a quick and valuable product.
This implies an appreciation of ways of working and the factors influencing them
Perform requirements gathering exercise using moderated workshops, interviewing, focus groups and other similar techniques
Experience / understanding of web and mobile technologies, data analytics, Omni-channel customer engagement and similar digital solutions
Knowledge of Agile / DevOps methods
Clear and effective communication skills in English (written and verbal)