Credit Officer
Optimal HR Group
Athens, GR
πριν από 6 μέρες


Optimal HR Group on behalf of Elpedison, a leading Energy & Utilities organization, is looking to recruit an experienced Credit Officer .

MV & Large Accounts

  • Implementing the dunning process through daily communication (e-mail & telephone) with clients having overdue, proposing methods of debt repayment (settlements, cheques, etc.)
  • Responding to clients’ requests (balance statements, invoices, complaints, disputes)
  • Monitoring all active settlements & resettlements with according to the Department’s settlement policy
  • Managing all cheques & ensuring their timely & successful receipt
  • Monitoring of all guarantees received; ensuring that the amount of guarantee and / or the method of payment is appropriate
  • Recording the department’s response time on guarantee requests from Sales department
  • Collection on terminated clients

  • Preparing e-files (balance statement, contract, overdue invoices, balances) for all terminated clients against whom legal actions have been taken
  • Communicating with the collaborating Collection Law Firms for all matters which may facilitate the collection process
  • Offering back office support for the collection on terminated clients
  • Sales Representatives

  • Communicating the monthly payable commission to the collaborating sales representatives & preparing the relative payment memo for the accounting department
  • Communicating the monthly billing files to the collaborating sales representatives
  • Maintaining regular contact with all sales representatives & responding to their requests / inquiries
  • Credit Insurance

  • Supporting the back-office needs & providing all necessary documents (balance statements, invoices, contracts) for the credit insurance process
  • Department Reporting

  • Participating in the process of creating monthly & ad hoc reports for the department
  • Requirements

  • University degree in Economics or related field. Post graduate degree will be considered as a plus
  • At least 2-3 years of experience in a multinational company in a similar position and with similar responsibilities
  • Required very good knowledge of Microsoft Office along with CRM & Collection software
  • Excellent command of the English language
  • Experience in credit management areas and collection processes
  • Strong organizational skills
  • Excellent interpersonal and communication skills
  • Result-oriented, hands-on approach, with determination and drive to achieve results to move major initiatives
  • Excellent written and oral communication
  • Cooperative and team player
  • Benefits

    The company offers an attractive remuneration package and a stable working environment for an extensive professional growth.

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