Italian Customer Service Advisor
apply2day
Athens, Greece
πριν από 13 ώρες
source : Europe Language Jobs

Description

Se parli Italiano? Vieni in Grecia! If you are native or fluent Italian speaker and want to live in Greece, apply now! On behalf of our client, a multinational retail company, we are looking for an enthusiastic Customer Service Advisor, to join a passionate and dynamic multilingual team.

As an Italian Customer Service Advisor, you will :

Manage incoming calls mainly from Italian speaking customers

Assist customers’ inquiries via telephone, email and live chat

Provide accurate, valid and complete information by using the right methods / tools

Meet personal / customer service team targets and emails / calls handling quotas

Keep records of customer interactions, process customer accounts and file documents

Identify and assess customers’ needs to achieve satisfaction

Requirements

Native or Proficient in Italian language

Very good knowledge of English language

Ability to demonstrate customer passion

Ability to multi-task, prioritize, and manage time effectively

Strong interpersonal and communication skills

Highly motivated, target driven and results oriented

Previous experience in customer support or client service representative role, will be considered an asset

Offer

Complete relocation package is covered (flight ticket to Athens, pick-up & drop, 1 month of paid accomodation)

Competitive remuneration package + welcome bonus of 500EUR gross

Incentive bonus based on performance and extra productivity bonuses

Comprehensive Employee Benefits Package (Private Health Insurance, food vouchers, discounts and many others)

Continuous trainings and opportunity to develop a career within a multinational environment

Multicultural environment in modern premises

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