At Qualco we make software and offer high value business services for the Credit & Debt Management industry. With offices in Athens, UK, France, Cyprus and Brazil, we serve over 70 clients in more than 30 countries and we keep growing!
We are looking for a Descriptive Analytics Consultant to join our Reporting and Analytics team in Athens.
The team is responsible for the development delivery of a full spectrum of products and services supporting the data analytics workflow on credit and insurance portfolios, with the aim of delivering actionable, automated analytics capabilities integrated with day-to-day operations.
Our work is based on Qualco's suite of end-to-end credit operations and analytics productsD³E, the Data-Driven Decisions Engine - our own end-to-end software solution for credit portfolio analytics.
Responsibilities include :
Engage with the reporting and analytics teams of internal and external clients on a regular basis, to monitor the use of the descriptive analytics capabilities of Qualco products, identify opportunities for further adoption, suggest product-based solutions to day-to-day reporting needs, communicate new features and advise on best product usage practices;
Engage with the business stakeholders of internal and external clients on a regular basis, to record stated reporting and descriptive analytics requirements, identify the underlying business need, and suggest Qualco product-based facilities or services to meet the need;
Compose detailed specifications for reporting and descriptive analytics deliverables based on Qualco product capabilities, review them with clients and elaborate them to the point of signoff and implementation handover;
Implement reporting and descriptive analytics deliverables through a combination of Qualco product configuration facilities and suitable data visualisation front ends, and advise technical team members on the implementation of specifications whose scope exceeds these facilities;
Follow established, product-based best practices in all the above, but also identify gaps in these practices and play a key role in their evolution.
To achieve the above, the descriptive analytics consultant will have access to Qualco's consulting and product development functions, and will have a say in the elaboration of departmental methodologies and product best practices.
University degree plus at least two years' experience in an analytics or technical consulting role;
Excellent grasp of day-to-day credit portfolio management processes, in the context of banking, collections or debt servicing operations;
Familiarity with the processes to which our product contributes is an absolute prerequisite, as is a willingness to challenge the established state of the art in this area in a respectful and consistent way;
Familiarity with relational and / or multidimensional database concepts and their interactive use through standard reporting front ends (e.
g. MS Excel pivot tables);
Knowledge of SQL is not a prerequisite, but will be appreciated
Extensive knowledge of Microsoft Excel, as a tool for report prototyping and data exploration;
Knowledge of other data presentation front ends (e.g. Tableau, Power BI) is desirable but not indispensable;
Excellent verbal and written communication and cooperation skills in Greek and English; and
Being able to gain the client's trust through your presence, your ability to identify and articulate their needs, and the consistency and clarity of your writing is a key aspect of this role, as is acting as a champion for both the product and the client.
In addition, the ideal candidate would also have one or more of the following :
Understanding of predictive modelling concepts, processes and potential outcomes. The generation of predictive models using the automated machine learning facilities of Qualco products D³E's automated machine learning facilities is not part of the role, but an understanding of where predictive modelling fits in the client's ongoing portfolio treatment optimisation journey would be desirable; and
Experience in credit portfolio management operations support, ideally (but not necessarily) using the Qualco Collections and Recoveries (QCR) platform.
On top of challenging work and a competitive salary, we are offering :
Private health insurance plan
Mobile telephony and data plan
Free coffee and beverages
Educational expenses for courses, certifications and books
Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behaviour.
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We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties.
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