Are you German native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in historic Athens?
So we have the perfect opportunity for you! Your future project : join our German Customer Support team. As a customer service specialist in this project, your daily responsibilities will include : Provide the highest level of support to our customers via phone and email on a range of issuesGive accurate, valid and complete information by using the right proceduresBe the owner of the customer query and ensuring a timely resolution and responseBuild meaningful relationship, answering customers questions in a courteous, friendly, and professional mannerMeet and exceed our customer service quality goals, compliance regulations and productivity targetsCreate amazing customer experience that people value and we are proud ofBe responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have : Native or proficient level of German (C2)Intermediate level of English (at least B2) both verbal and writtenStrong communication skills with excellent phone conversation skills, attentive listening and superior writing skillsAnalytical and problem solving skills with strong attention to detailDesire to learn and advance, be a curious investigator and problem solverMust hold EU citizenship or valid work permit for GreeceBe a local candidate or willing to relocate to historic Athens, Greece
dental insuranceContinuous learning / development opportunities and competitive career opportunitiesA safe, friendly, creative, innovative and technological organizationInternational and multicultural environment (celebrations, our SitelFit wellness program, initiatives to develop your skills and events to increase the team spirit) Apply today!