Senior Specialist - M365 & Voice
Athens, Attica, Greece
πριν από 4 μέρες

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.

In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

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Are you insatiably curious? Do you embrace uncertainty, take risks, and learn quickly from your mistakes? Do you collaborate well with others, knowing that better solutions come from working together?

Do you stand in awe of what humans dare to achieve, and are you motivated every day to empower others to achieve more through technology and innovation?

Are you ready to join the team that is at the leading edge of Innovation at Microsoft?

As a Microsoft 365 Global Black Belt (GBB) you will be a senior solution sales leader within our enterprise sales organization working with our most important customers and deals.

You will lead a virtual team of technical, partner, marketing and engineering resources to advance the sales process and achieve / exceed solution sales and usage / consumption targets for related workloads in your accounts.

You will help customers evaluate their applications, recommend solutions that meet their requirements, remove roadblocks to deployment and drive customer satisfaction.


As a M365 GBB you will : Be the M365 sales expert in your assigned area of specialization

Influence new Modern Work strategic opportunities by engaging with key business and technical contacts, understanding customers’ business and technology priorities, governance, decision and budget processes, and landing the value proposition of M365 platform

  • Drive complex and strategic deals for Microsoft M365 solutions in alignment with Modern Work Sales Managers and Area Sales Leads within assigned territory by setting and achieving monthly sales forecasts.
  • Deliver customer business transformation and success through accelerated adoption and usage resulting in customer references that can be leveraged in future sales engagements.
  • Specific focus will be on Teams Voice & Telephony and accompanying ROI, underscoring the business value.

  • Act as subject matter expertise for Modern Work workloads (with specific focus on Teams, Teams Voice & Telephony), navigating industry and complex deal orchestration, supporting competitor displacement opportunities and sharing proven practices with the field through readiness and coaching to accelerate sales opportunities
  • Accelerate Microsoft 365 advanced workload opportunities with creative deal strategies by leveraging core stakeholders (Marketing, Partners, Engineering, FastTrack, Biz Desks)
  • Engage confidently at CxO level to articulate M365 value proposition and how Microsoft can enable digital transformation
  • Be the interface to the customer and orchestrate a v-team of resources to solve customer problems

  • Identify customer business and technology challenges and bring them to agreement on the business value of Modern Work solutions for mega deals - including detailed relevant BDM, ITDM & Industry use cases, solution briefings and demos, and financial analysis
  • Support key strategic deals aligned with Modern Work Sales Managers, orchestrating key resources consisting of technical and partner roles across an extensive portfolio of products, escalating issues for internal business and technical teams, and providing updates on status of mega-deals for your territory
  • Foster and expand Microsoft’s relationships with Customer Business Decision Makers and support sales teams to blockers to evaluation, contracting, deployment, and usage.
  • Mentor Modern Work Specialist members of the team and lead the community to foster best practice sharing
  • Demonstrate advanced demo, business case and compete skills and share demoing practices with the Modern Work community
  • Stay sharp and assist Microsoft transform how we deliver value to customers

  • Continuously nurture and expand sales, business, technology, and competitive readiness.
  • Participate in internal Microsoft sales communities and in the broader industry through events, Yammer, Teams sites, community gatherings and more.
  • Influence engineering and product groups with closed loop feedback supporting refining the sales process and product updates
  • Professional

  • Strategic thinking & execution. Ability to develop sales and business strategy options, while also being able to successfully execute on complex opportunities.
  • Excellent Communicator. Strong negotiation, organizational, presentation, financial acumen, written, and verbal communication skills.
  • Performer. Highly driven person who consistently exceeds goals and expectations and has the ability, characteristics, and
  • determination to compete effectively against skilled and diverse competition.
  • Collaborative. Work cohesively with members of the Microsoft sales & services field, Microsoft partners, and Microsoft corporate sales, engineering, and marketing to solve customer and partner issues, leverage best practices, & deliver results.
  • Growth Mindset. Ability to overcome and work around problems that are inevitable in rapidly growing businesses - positive approach to problem solving, learning, and development of potential
  • Travel Required : 50%.
  • Sales & Technology

  • Amazing Salesperson : Exhibits outstanding operational excellence - including monthly / quarterly forecasting, building healthy pipeline, CRM entry and hygiene, opportunity management and virtual team orchestration;
  • 5+ years of experience in enterprise sales within the telephony technologies.

  • Hunter : Experience driving new sales and customers in complex deals using innovative approaches, leveraging joint partnership events, social selling (Linkedln) and networking.
  • Experience of driving solutions within the Voice & Telephony organisations

  • Technical breadth : Enterprise customer level experience with cloud, hybrid infrastructures, productivity and telephony technologies, and industry standards recommended.
  • Overachiever : Exceeds sales goals in an assigned sales territory.
  • Leader : Demonstrated sales and partner management experience
  • Proficient : Experience with complex sales training Miller Hyman, Spin, Michael Bosworth, Holden, etc.) and sales methodologies
  • Challenger mindset : Competes to win new market share
  • Influential : Significant experience delivering persuasive presentations to business decision makers. Education
  • BS / BA degree is required.
  • Additional training in sales, business or marketing preferred.
  • MBA preferred.
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