We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
For this role you 'll have to :
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close deals
Direct prospects to the field sales team when needed
Handle grievances to preserve the company's reputation
Go the "extra mile" to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Requirements for this role include :
Proven experience as telesales representative or other sales / customer role
Proven track record or successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe / explain them to prospects
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Patient and friendly personality
Outstanding negotiation skills with the ability to resolve issues and address complaints
High school diploma required, BSc / BA will be a plus
We offer :
Competitive remuneration scheme
Private Medical & Life Insurance
Career development opportunities
Your life efood :
You will be a part of a fast-growing multinational company, member of the Delivery Hero holding, with the opportunity to acquire new skills and grow professionally.
Moreover, you will have the opportunity to function in an established, yet creative and fun working environment with people who are genuine, ambitious and participate in a team that its highest goal is to maintain efood the ideal workplace.
efood's Fair Warning"
If you like having a daily routine and don't feel comfortable with change, think again if this is the right role for you, as no day is the same day as the previous one in efood.
We never stop looking forward for the next challenge and this is a big part of what makes us efooders!
we always aim higher