IQVIA Greece is currently looking for an OneKey Operator (Database Support Associate ).
The resource will be working with a team on the update, enrichment and maintenance of Company’s database which consists of information on Health Care Providers in Greece and Cyprus .
To communicate daily, via phone (mainly) or e-mail, with Health Care Providers to collect information or consent in order to update the data base.
To manage internal tools to ensure proper update of database and timely / proper response to Clients’ requests.
To monitor statistics and KPI reports and review with supervisor / management.
QUALIFICATIONS, EXPERIENCE, TECHNICAL AND PERSONAL SKILLS
Essential qualifications and experience
University degree, preferably Informatics / Computer Sciences or other similar university degree.
Experience of database administration and Client communication is desirable
Essential general technical skills and knowledge
Advanced competency level in Microsoft Office operation
Good IT literacy (e.g. SQL, VB)
Fluency in English
Essential personal skills and behaviors
Personal communication skills
Keenness to work in a fast-paced environment, regularly meeting deadlines
Team spirit, leading capability
Analytical and problem-solving skills
LOCATION : Athens
Reporting Manager : Production Manager, Greece