Optimal HR Group on behalf of its client, an International Transport & Logistics company, is looking to recruit a HR & Quality Manager .
The HR & Quality Manager will be responsible for overseeing all aspects of human resources practices & processes and assuring the high quality of operations and services aiming to the long-term success of our business.
Developing and implementing HR strategies and initiatives aligned with the overall business strategy
Developing, documenting and implementing company policies and procedures
Training employees in company policies and procedures ensuring compliance with them
Managing the recruitment and selection process
Ensuring compliance with labor regulations
Supporting the annual process of Performance Management (reviews, appraisals, Management by Objectives etc.)
Assessing training needs to apply and monitor training programs
Reporting to management and provide decision support
Maintaining employee files and records in electronic and paper form
Answering employees’ queries about HR-related issues
Liaising management and employee relations by addressing demands, grievances or other issues
Working together with leaders to discuss solutions to quality issues
Developing and maintains quality assurance programs, policies, processes, procedures and controls ensuring that performance and quality of products / services conform to established standards and guidelines to ensure customer satisfaction.
Assisting the development of control systems for new processes and services.
Investigating customer complaints and provides direction for the resolution of quality related issues.
Working with all department managers to ensure each process has repeatable and sustainable quality systems and procedures.
Bachelor’s Degree in Business Administration Human or related field. Master’s degree is optional
Minimum 2-3 years of experience in a similar position
Excellent presentation & reporting skills
Very good time management & analytical skills
Efficient use of MS Office
Fluency in both written and spoken English is a must
Loyal & committed
Excellent communication & interpersonal skills
Self-driven & motivated
Cooperative & team player
Hands on & can-do attitude
The company offers an attractive remuneration package and a stable working environment for an extensive professional growth.