Account Manager Customer Experience Nokia Enterprise
Nokia
Athens, Greece, Greece
πριν από 3 μέρες

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you'll be part of

To extend our sales team, the Nokia Enterprise organization is looking for a new sales colleague with an entrepreneurial mindset and strong passion to further develop Nokia’s business in the enterprise market in Greece and Cyprus.

The individual will be asked to :

  • Identify and develop prospects, based on Nokia’s solutions and innovative product portfolio
  • Further develop and broaden business with existing customers
  • Maintain and manage relationships with prospects, existing accounts and eco-system partners
  • Define the best go-to-market per opportunity : Direct or via partners
  • Meet short and long-term sales targets (Order-intake, Revenues, strategic objectives )
  • Understand, anticipate, and articulate the trends and needs of the various market segments
  • Develop and maintain a solid technical background and understanding of Nokia’s complete portfolio
  • become a trusted advisor for prospects and customers.
  • Maximize public references for replication in other area’s
  • Provide regular sales forecasting and visibility into sales activity and deliver to the commitments made to the business.
  • Recognises business opportunities and takes responsibility to create an opportunity and drives it to win, smoothing out obstacles and competitive threats
  • Combines market and competitor awareness to deliver relevant solutions to the customer
  • Considers the viability and sustainability of opportunities with relation to resources, markets and trends
  • Identifies the right people in virtual teams and develops effective relationships both internally and externally
  • Qualifications :

  • Excellent knowledge about the business and its dynamics in Greece and Cyprus for the enterprise market, incl. competitor trends.
  • Very good established network and relationships to influencer and decider of customers and prospects
  • Preferably more than 10 years of successful account management in the Telecommunication, IT or services industry.
  • Solid experience in solution sales and channel sales
  • Confident and charismatic interpersonal skills - Good negotiator - Ability to convince and influence others
  • Team spirit and enthusiasm, self-starter and an autonomous player
  • Strive for high standards in customer satisfaction, quality and responsiveness towards customers
  • High degree of flexibility and initiative, with good time management and organisational skills
  • Contributes to the development of business with innovative solutions and ideas to drive incremental revenue
  • Strong business acumen in planning and organizing, information integration, decision-making and ability to achieve results while focusing on the customer requirements and business success
  • Excellent written, communication and presentation skills with fluency in Greek (nativ) and English.
  • Location : Athens, Greece
  • Frequent travel to customers (around 75% of time)
  • Education : Master’s degree in engineering, Business or Marketing or equivalent experience

    What we offer

    Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

  • Competitive salary
  • Annual bonus
  • Life / Medical Insurance plan
  • Annual Medical Check-up program
  • Pension Plan
  • Ticket Restaurant e-card
  • Company mobile device and subscription
  • Company bus transportation
  • Flexible working hours
  • Social clubs and cultural activities
  • Career growth and development opportunities
  • Nokia is committed to inclusion and is an equal opportunity employer

    Nokia has received the following recognitions for its commitment to inclusion & equality :

  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
  • LGBT+ equality & best place to work by HRC Foundation
  • At Nokia, we act inclusively and respect the uniqueness of people.

    Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

    We are committed to a culture of inclusion built upon our core value of respect.

    Join us and be part of a company where you will feel included and empowered to succeed.

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