OPAP is the top gaming company in Greece and among the most recognized ones in its sector worldwide. For our 2020 Vision, we aim at establishing OPAP as a world-class entertainment and gaming company, having long-term strategic priorities focus on the customers, on the people, on the network, on the products and on the digital-technological capabilities.
We are currently a highly esteemed employer, offering career opportunities and a unique work experience to exceptional professionals and talented young people, through our dynamic Selection & Recruitment Program as well as our Internship / Graduate Programs.
Our main objective is to develop a high-performing Team by attracting new talents, as well as developing and creating stronger bonds between our people.
So what’s the challenge
The Business Process Analyst is responsible for ensuring that current and future business processes will be effectively run through the Salesforce platform, fully supporting business needs.
Your day to day will include
Designing and automating Retail Operations’ business processes through Salesforce platform
Providing 1st level support on issues regarding the Salesforce platform
Gradually incorporating current and future Retail Operations Processes on Salesforce platform
Creating process reports and retrieving analytics from Salesforce platform
Identifying business process needs and proposing technical solutions and alternatives
Liaising with internal Stakeholders, Technology team and 3rd party vendors in order to ensure optimal support of business needs
What you need to succeed
BSc degree in Information Technology field
2-4 years’ experience in analyzing, designing and / or automating business processes and procedures
Relevant working experience in BPM / CRM Projects; hands on experience in top market BPM Tools or CRM Tools (Salesforce / Oracle / Microsoft) will be considered a strong asset
Good knowledge on databases; experience in database design will be considered an asset
Advanced MS Office skills (Excel, Word, Visio, PowerPoint)
Very good communication and presentation skills
Very good analytical skills
Results orientation and ability to work effectively under strict deadlines
Fulfilled military services (for male candidates)
What we offer to our candidates
Opportunity to work with #dynamic people full of #passion #integrity & #fun
Modern & award winning workplace environment
Competitive compensation package
Competencies’ & Career Development opportunities
Private health coverage
OPAP Group is an equal opportunity employer
Does this sound like you? If yes, we would love to meet you!