ERP Supporter
Θεσσαλονίκη, Κεντρική Μακεδονία-Θεσσαλονίκη, GR
πριν από 2 μέρες
source : Kariera

SoftOne Technologies is a premier technology Group in the fields of Software Development, Cloud Services & Applications, Business & Artificial Intelligence Solutions in Greece, and Southeastern Europe.

Our Group combines innovation, research, development, and state of the art information technology engineering and operates in the crossroads of business and technology.

We deliver excellent services to our entrusted clients and partners and assist them in meeting their needs and objectives and improving their performance.

SoftOne is looking for an ERP Supporter to join Thessaloniki's Branch Atlantis Team. The candidate will be responsible for :

Main Duties & Responsibilities

  • Respond to partner / customer issues in a timely and accurate way via phone / email.
  • Analyze and report product malfunctions.
  • Follow up with customers to ensure their technical issues are resolved.
  • Share feature requests and effective workarounds with team members.
  • Gather customer feedback and share with our Product and Sales Teams.
  • Assist in training customers and partners on ERP through webinars and / or live training sessions.
  • Requirements

  • Bachelor's Degree in Accounting, Finance, Computer Science or relevant field
  • 2+ working experience in similar position in Software Industry
  • Very good knowledge of Commercial / Financial software packages
  • Knowledge of Atlantis ERP will be considered as a strong asset
  • Excellent communication, negotiation and interpersonal skills
  • Excellent customer - oriented skills
  • Very good command of English language
  • Benefits

    The company is an equal opportunity employer and is offering competitive compensation package and opportunities of continuous growth and development.

    If you believe that you can accept the challenges of this opportunity, please send your CV.

    All applications will be treated with the strictest confidentiality.

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