Store Customer advisor - Athens Voukourestiou
EZ Service Srl
πριν από 1 μέρα

SALES CONSULTANT - ZEGNA ATHENS. At Ermenegildo Zegna the talent and passion of our people are the cornerstones of our success.

That's why we're looking for an impressive Sales Advisor in ATHENS to contribute to our proud legacy and help shape our vibrant future.

  • You and Zegna are the same The Zegna legacy would not exist if it weren't for the unique skills of each person on our team;
  • the creators, masters, designers and manufacturers. They all contribute. As a Zegna sales consultant, you bring the human touch to the luxury experience.

    You are our ambassador, sharing both our rich heritage and our collections to create an atmosphere of energy and passion for the Zegna brand.

    From the moment the customer enters the store, you make use of the gestures and rituals of the sales ceremony to deliver a service that is as personal as it is exceptional.

    This is a position we value highly in our organization. As someone who spends time with our customers every day, you shape their perception of our brand and ensure our continued growth and legacy.

    What your day consists of You enter a hands-on, mindset-driven work environment where every challenge and opportunity helps you realize your full potential.

    The customer experience starts with you, so your position is vital to ensure that every interaction is memorable and personal.

    You will learn the stories behind the Zegna brand, products and craftsmanship, and use them to authentically engage with customers as you share our offering.

    This continues when the customer leaves the store, as you build close relationships with them to make them feel like they are a valued part of the Zegna world.

    You and your colleagues are responsible for achieving your store's sales targets, executing the plans provided by the store manager, as well as using your own initiative to suggest alternative strategies.

    You have to work smart, staying on top of the store's stock situation and adjusting your techniques to maximize sales. You are tasked with a range of customer service functions, including making adjustments and measuring alterations, and becoming a "Made to Measure" specialist.

    You're also there to listen to customers and share their feedback with us, making sure that if they have any issues, they are resolved with care.

    You're responsible for ensuring that the store environment is always up to par with what our customers expect from us. To achieve this, you'll use visual merchandising, product and packaging guidelines to create a truly exceptional experience.

    There are also a number of operational tasks you may be asked to perform, such as warehouse management, inventory, cashiering and reporting.

    What defines you is part of our team When you join Zegna, you join a team, working together to shape the future of our company.

    To succeed in this role you must have a passion for style that you carry with you wherever you go, mixing casual and luxury looks to suit your active lifestyle.

    You are naturally curious, adventurous and interested in technology. You connect with the innovative spirit behind the Zegna brand and know how to make it relevant and interesting when you share it with others.

    What defines you, shapes our legacy. The Ermenegildo Zegna Group is built on a proud history of craftsmanship and quality that dates back to 1910, with a vision to ethically create the world's finest fabrics.

    Since then, Zegna has expanded into ready-to-wear, becoming one of Italy's most successful family-owned companies and a global luxury lifestyle brand.

    Through our vertically integrated, sheep-to-store approach, we strive to create exceptional products without compromising the quality of life for future generations.

    With more than 500 stores and 6,500 employees worldwide, our success is inspired by the pioneering spirit of our founder and built on the expertise and integrity of every Zegna person.

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