Senior Research Manager
Athens, GR
πριν από 4 μέρες

About the job

This role is arguably one of the most prestigious roles within GWI as the main goal is to ensure a timely delivery of our Core data product to the utmost quality.

This is achieved by leading a large project team and coordinating with relevant delivery teams as well as key stakeholders across the business.

You will need to get involved with the project work but ultimately this person is responsible for engaging the project team and identifying areas / processes that can be improved to make tasks streamlined and risk-free.

The Senior Research Manager will play a key role in the content planning to drive long-term value in the data being created.

They will act as an advocate for the data set as well as helping to educate colleagues in its key features.

What you’ll be doing

In a nutshell, you will be the guardian of the Core dataset, coordinating everything from conception through to release, The key duties are :

  • Project planning and execution - responsible for coordinating the team ensuring each task has appropriate resource. Work with the Project Manager to plan the next 18 month schedule, and review this regularly.
  • Quality assurance - reduce errors by tightening processes and utilising technology
  • Team leadership - responsible for engaging the project team and creating a motivating and nourishing environment
  • Content development - responsible for reviewing requests and proactively identifying areas for improvement, planning implementation and consulting appropriately as required
  • Error solutions and prevention - a lot of our work is at the hands of Research Executives and from time to time mistakes with scripting, translations and setup can happen, the SRM is responsible for preventing these errors through ensuring tight processes but also finding solutions to past issues
  • Exposure - showcasing the value of the product and the work of the team to the business to reinforce their value
  • Clients - working with internal and external clients to shape the data
  • Reporting - analyzing the success of each data release and actioning improvements
  • About you

    First things first, as a disruptor in the global market research industry, we haven’t come this far without entrepreneurial spirit and a get-up-and-go attitude.

    So if you think we’ll see that in you, then you’re already halfway there. Here’s the rest of what we’d like you to bring to the table.


  • Highly skilled and experienced in research and survey design, strong understanding of different methodologies
  • Highly skilled in data speccing and quality checking - ensuring new waves of data are checked to the highest possible standard, whilst simultaneously minimising the time to release, to ensure clients have the most up-to-date data
  • Experience using a survey scripting platform e.g. Qualtrics
  • Desirable to have experience managing data modelling projects
  • Advanced project management skills
  • Experienced dealing with all aspects of fieldwork management from understanding quotas, supplier communication and fieldwork monitoring / troubleshooting
  • Experienced in dealing with large, syndicated datasets
  • Experienced and knowledgeable about global research behaviours i.e. cultural differences when performing research
  • Advanced desk research skills
  • Highly experienced with Quantitative research
  • Competencies

  • Experience of working in GWI relevant industries - media, advertising, social media, tech
  • Ability to align work to business strategy
  • Adaptable to change
  • Ability to see the big picture and all moving parts
  • Motivating, excellent communication skills
  • By nature, highly organised with an eye for detail
  • Decision making skills
  • Has an understanding of Revenue team goals
  • Our benefits

    Great benefits make a big difference. Not just to employees, but to the whole vibe of a business. That’s why when you work for us, you’ll enjoy a full spectrum of generous perks, rewards and office benefits - all in line with Covid-19 guidelines of course.

  • Competitive salary and discretionary bonus
  • 25 days annual leave (prorated)
  • Hybrid working, flexitime and a great work-life balance (don’t just take our word, check out Glassdoor)
  • Allocated shares according to GWI’s share scheme
  • Work from Anywhere policy
  • A range of discounts and freebies
  • LinkedIn Learning and ongoing Learning and Development opportunities
  • Simplyhealth cash plan for everyday healthcare
  • Auto-enroll pension plan with GWI matching up to 4%
  • Cycle to work scheme and commuter season ticket loan
  • Commit a working day to charity each year
  • Early finishes on a Friday
  • A well-stocked fridge, plenty of snacks (some healthy, some not so healthy)
  • Regular social activities, including free online yoga and team outings
  • Who we are

    GWI was founded with the knowledge that understanding your audience is really important for business. When you know who you’re speaking to and why, you can create content and campaigns that stand out to the people that matter.

    Through our global online survey, we gather data on the behaviour and perceptions of consumers across the world. This provides businesses with deep, actionable insights on their audience, revealed from data they trust.

    It’s been going well, too. Since launching in 2009, we’ve become one of the UK’s fastest growing target audience companies.

    We’re not about to stop growing any time soon. As a business, we’re on a mission to re-engineer data-driven marketing, and we’re on the lookout for talented people to join us.

    Diversity & Inclusion

    Imagine if our data came from just one kind of person. We’d get a very nuanced view of the world. And we definitely wouldn’t have got off the ground as a business.

    Although things certainly aren’t perfect, we live in a society where differences are increasingly celebrated so we’d expect nothing else from our teams.

    In fact, the GWI office is as diverse as our global data, it’s really important to us that it stays that way. This is a place to feel at home, express yourself freely and make your mark.


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