Do you love to please, surprise and inspire? Are you passionate about creating memorable experiences and desire to be part of an enthusiastic team committed in delivering exceptional & authentic service?
If so, we look forward in receiving your application!
Athens Townhouse is a 5* boutique & lifestyle hotel located in the center of Athens. With 45 luxurious bedrooms, a relaxed dining experience and elegant bar, the hotel is an intimate home and meeting place for our international guests and the creative Athenian crowd.
We are looking for charismatic
Room Service Supervisor
Main Duties & Responsibilities :
Maintain seamless running and service within the department providing an excellent and highly efficient in-room dining service to our guests
Create and maintain team rotas
Lead and support the team throughout service
Train, develop and motivate team, ensuring their needs are met
Handle complaints in a timely and efficient manner
Clear trolleys and trays from public areas when required
Able to maximize F&B sales through personalized guest service
Understand and demonstrate knowledge of food, mixology, wines and spirits
Liaise between F&B Director and team members, to ensure that the highest level of guest service is delivered, and the expectations of our guests are being consistently exceeded
Excellent communicator with excellent command of English and Greek
Be a team leader with great communication skills
Excellent attention to detail and passionate about hospitality
PC literate with full understanding of Microsoft outlook, Excel and Word
Minimum 2 years’ experience in related industry and role
Experience in the luxury 5* sector of hotels
Knowledge of basic office skills and POS software
A WSET qualification is desirable
Only applications with CV and application letter will be considered!
Opening in the Autumn of 2019, Athens Townhouse is privately-owned and independently-run by Epoque Collection.