Room Service Supervisor - Athens
Epoque Collection
πριν από 5 μέρες
source : Skywalker

Do you love to please, surprise and inspire? Are you passionate about creating memorable experiences and desire to be part of an enthusiastic team committed in delivering exceptional & authentic service?

If so, we look forward in receiving your application!

Athens Townhouse is a 5* boutique & lifestyle hotel located in the center of Athens. With 45 luxurious bedrooms, a relaxed dining experience and elegant bar, the hotel is an intimate home and meeting place for our international guests and the creative Athenian crowd.

We are looking for charismatic

Room Service Supervisor

Main Duties & Responsibilities :

  • Maintain seamless running and service within the department providing an excellent and highly efficient in-room dining service to our guests
  • Create and maintain team rotas
  • Lead and support the team throughout service
  • Train, develop and motivate team, ensuring their needs are met
  • Handle complaints in a timely and efficient manner
  • Clear trolleys and trays from public areas when required
  • Able to maximize F&B sales through personalized guest service
  • Understand and demonstrate knowledge of food, mixology, wines and spirits
  • Liaise between F&B Director and team members, to ensure that the highest level of guest service is delivered, and the expectations of our guests are being consistently exceeded
  • Requirements :

  • Excellent communicator with excellent command of English and Greek
  • Be a team leader with great communication skills
  • Excellent attention to detail and passionate about hospitality
  • PC literate with full understanding of Microsoft outlook, Excel and Word
  • Minimum 2 years’ experience in related industry and role
  • Experience in the luxury 5* sector of hotels
  • Knowledge of basic office skills and POS software
  • A WSET qualification is desirable
  • Only applications with CV and application letter will be considered!

    Opening in the Autumn of 2019, Athens Townhouse is privately-owned and independently-run by Epoque Collection.

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