needs to achieve customer satisfactionBuild sustainable relationships of trust through open and interactive communicationProvide accurate, valid, and complete information by using the right methods / toolsMeet personal / customer service team targets and call handling quotasKeep records of customer interactions, process customer accounts, and file documents
Native / Near-native level of SpanishAdvanced level of EnglishExperience in tourism is desirable, but not essentialGood MS Office skillsStrong phone contact handling skills and active listeningCustomer orientation and ability to adapt / respond to different types of charactersAbility to multi-task, prioritize, and manage time effectivelyAbility to work in shifts (no after midnight shifts)This position requires all employees to be located in Greece.
Competitive remuneration package (1000
This position does not provide visa support. This position requires all employees to be based in Greece. Not sure how is life in Athens?
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