French Customer Support - Banking project
speakit
Athens, Greece
πριν από 4 μέρες
source : Europe Language Jobs

Description

Do you speak French ? A new position, in a neo-banking is opening a new door in your life!

Now, you can use your language skills and be a part of a dynamic and multicultural team in Greece!

On behalf of our client, we are currently looking for an enthusiastic & communicative Customer Support , who is ready to join their next adventure!

Responsibilities

  • Provide a high level of customer service to clients at all times
  • Respond and record consumer inquiries / questions raised through free phone lines for customers
  • Maintain accurate data input of consumer inquiries, questions and feedback on the customer services database
  • Be able to offer recommendations to common technical problems or frequently asked questions
  • Work effectively as part of a team, developing effective and supportive relationships with colleagues
  • Minimum Requirements

  • Near-native level French
  • Good communication skills in English (B2+ level)
  • Preferred Requirements

  • Exceptional communication & soft skills, as well as problem-solving skills
  • Computer knowledge / tech savviness
  • Resourceful, able in multitasking
  • Willing and able to adapt to changes
  • Able to work independently and as a member of a team
  • Prior customer support experience will be considered as an advantage
  • Offer

    What we offer for you

  • Competitive monthly salary + 2 extra salaries per year
  • Training by certified instructors
  • Numerous benefits and discounts
  • Professional growth & development opportunities
  • Free Greek language courses
  • State of the art premises located close to the center of Athens, providing a great working environment with relaxing break areas
  • Relocation package : Flights to Greece, accommodation for 2 weeks, taxi from the airport.
  • It’s helpful to have a picture of what life there will cost as an expat. Click here to read our relocation tips!

    Take the lead and apply!

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