Italian or German CS Adviser | Fast hiring in Athens
DK Global Recruitment
Athens, Greece, Greece
πριν από 2 μέρες
source : Top Language Jobs

DK Global Recruitment is a multilingual recruitment agency based in Dublin Ireland We specialize in finding European language-speaking jobs for job seekers in many European countries With years of experience in the multilingual BPO sector Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process and always treat the candidate as a high priority Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them Thus you should not hesitate to contact us regarding any kind of queries you have related to jobs and career advice Responsibilities&bull Manage large amounts of incoming calls&bull Identify and assess customers needs to achieve satisfaction&bull Build sustainable relationships of trust through open and interactive communication&bull Provide accurate valid and complete information by using the right methods tools&bull Meet personal customer service team targets and call handling quotas&bull Keep records of customer interactions process customer accounts and file documents&bull Follow communication procedures guidelines and policiesRequirements&bull Fluent German or Italian and English (written and Verbal)&bull Good MS Office skills&bull Strong phone contact handling skills and active listening&bull Customer orientation and ability to adapt respond to different types of characters&bull Excellent communication and presentation skills&bull Ability to multi-task prioritize and manage time effectively Benefits&bull Competitive remuneration package&bull A challenging working environment &bull Monthly performance bonus&bull 3 ticket restaurant vouchers per working day Why use Recruitment Agency&bull You are given extra support in preparing for interviews &bull You have a contact person who gives you all the details of the job&bull You can ask for your application feedback anytime via email or phone&bull You dont have to face the situation where company do not reply to you for days &bull All our services to job seekers are free of charge We also offer bonus scheme to candidates Note Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check

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