Fleet Shift Supervisor
Athens, Attica, Greece
πριν από 15 ώρες


We are looking for a skilled Fleet Shift Supervisor in Athens to help us take our riders’ fleet to the next level, a Hero level!

On a daily basis, you’ll oversee and manage riders’ shift scheduling on your assigned areas, handle schedule, holiday, sick leave, etc requests.

You will be responsible for the area staffing so our delivery service runs like a well-oiled machine, the KPIs are met and exceeded.

Moreover, you will work closely with the Fleet Manager and provide guidance and support to your assigned fleet teams as required.


  • Manage weekly schedule, riders’ shifts, and time-off requests
  • Understand and provide prompt support to couriers for any kind of support request received via our ticketing system
  • Contact riders to make all necessary schedule adjustments
  • Ensure that weekly fleet staffing goals are met
  • Oversee the cash collection process for precision and accuracy
  • Provide guidance and feedback to riders whenever needed
  • Monitor rider’s performance and engagement KPI’s to provide feedback to the Fleet Manager
  • Attend one to one meetings with the Fleet to provide feedback
  • Guide fleet captains to maintain compliance among riders and vendors
  • Requirements

  • Strong computer skills, great competency in MS Excel
  • Excellent communication skills
  • Organizational and time management skills while multitasking
  • A natural tendency to communicate effectively, lead & inspire team members
  • A can-do attitude in an ever-changing environment
  • Love to always aim higher
  • Experience in Logistics or relevant field will be a plus
  • Bachelor degree will be a plus
  • We offer :

    Competitive remuneration scheme

    Meal coupons

    Private Medical & Life Insurance

    Career development opportunities

    Free fitness courses (remote sessions included)

    Your life efood :

    You will be a part of a fast-growing multinational company, member of the Delivery Hero holding, with the opportunity to acquire new skills and grow professionally.

    You will have the opportunity to function in an established, yet creative and fun working environment with genuine and ambitious people whose ultimate goal is to maintain efood as the ideal workplace.

    In our maiden participation in 2020, we were honored with a 3rd place award from the Great Place to Work® Institute.

    Daily routine will be a thing of the past, as no day will be the same as the one before.

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