Local Expert (Athens)
Welcome
Athens, Attica, Greece · Things to Do
πριν από 10 μέρες

Description

At Welcome we are redefining the way people travel by offering them the most personalized and complete experience. From the moment our customers step into a new destination, till they get back home, we provide them with the warmest, most informative and friendliest transfer from and to the airport or port, equip them with all the necessary products they will need during their trip (sim card, tickets etc), connect them with hand-

picked tour providers who match their trip profile for things to do during their stay, as well as stand by them for any information they need.

Welcome's model is unique in a global level and our goal is to be the unquestionable leader for the category we are creating.

We are already active in 28 destinations including Athens, Paris, Madrid, Barcelona, Amsterdam, Vienna, Rome and Hong Kong, and we keep expanding by adding 2 new destinations per month.

In 2017 we served more than 200,000 travelers and we plan to surpass 1 million travelers in 2018.

Welcome has the highest travel customer ratings surpassing companies like Airbnb, and Uber and gathering hundreds of raving reviews.

The company received a big financing round recently and has 32 exceptional team members in Greece and abroad.

Our ambition is to create a global travel product, altering once and for all the travel experience. If you feel you are one of those stellar A-

players who can join our mission and help us expand Welcome in a global scale, we are looking forward to hearing from you!

About the role

We believe travelers should be able to experience the best of a destination, travel hassle-free and never get overcharged.

We are on a mission to genuinely help travelers in-destination and we need the right people on our team to deliver on this promise.

This is a flexible (up to 30 hours per week) part time position that is worked in our Athens HQ with the possibility of turning into a full time position depending on performance.

What you'll do :

  • Communicate effectively through FB Messenger with Welcome’s travelers in Athens.
  • Understand travelers’ needs, practice empathy and develop a comfortable relationship that encourages repeat use.
  • Monitor daily all things happening in the city (think of upcoming events, festivals, concerts, local gigs - things you can't just Google about)
  • Research travel blogs and websites (in addition to filtering with own experience) in order to collect a pool of information related to great things to do in Athens and around (i.
  • e. food spots, bars with a view, get-aways to the beach, hidden gems).

  • Personalise advice based on each traveler’s profile and mood of the moment.
  • You are not considering no as an option at your quest to exceed traveler’s expectations.
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