Team Lead Operations (f/m/d)
noris M.I.K.E.
Thessaloniki, Κεντρική Μακεδονία-Θεσσαλονίκη, GR
πριν από 8 ώρες
source : Kariera

Role description

A team lead enables a framework in which colleagues are motivated, overcomes conflicts, gives personal feedback and creates a culture of trust.

The team lead is responsible for the operation, stability and development of the systems in his team.

This results in the following distribution of responsibility :

Team Lead OPS has disciplinary responsibility for one or more squads. He is responsible for personnel, operations and the organization of procedures and processes within the team.

The other tasks of a team lead include :

  • Promote employees and develop their talents
  • Mentoring and expansion of existing squads
  • Facilitate collaboration between team and product owners / stakeholders / departments
  • Personnel planning and support for recruiting
  • Hotline and shift regulations, if necessary
  • Identify and remove obstacles for the team
  • Promote agile processes and methods
  • Ensure compliance with processes and work instructions (e.g. ITIL conformity of the company)
  • Recognize conflicts at an early stage and look for solutions
  • Conduct staff interviews
  • Responsibility for stability and operation
  • Reporting directly to upper management
  • Αναφορά αυτής της εργασίας
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