Technical Support for German Speaking Customers
Teleperformance Greece
Athens, Greece
πριν από 6 μέρες
source : Europe Language Jobs

Job Overview

Do you have excellent communication skills in German? Work with our Technical Support team for German Speaking Customers

We are hiring German speakers to follow a 4-week training and work as technical support Interaction Experts for a large American manufacturer of hard disk drives, flash memory & other data technology products.

What your responsibilities will be :

  • Answering inquiries about products specification via phone, chat and email
  • Providing troubleshooting for various technical issues.
  • Maintaining solid customer relationships by handling their questions and concerns with speed and professionalism
  • Performing data entry
  • Qualifications :

  • Excellent communication skills in German (near-native level)
  • Good command of English (B2+)
  • Technical research skills to troubleshoot customer problems.
  • Advanced internet research skills
  • Hardware and software Medium to advanced knowledge.
  • Prior experience in technical support will be considered as an advantage
  • What we offer :

  • Complete relocation support (flight ticket to Greece, 2-week hotel accommodation. assistance finding an apartment, real estate fee covered by our company), when applicable
  • Training by certified instructors
  • Competitive monthly salary + 2 extra salaries per year
  • Numerous benefits and discounts
  • Professional growth & development opportunities
  • Free Greek language courses
  • State of the art premises located close to the center of Athens, providing a great working environment with relaxing break areas
  • Special events as well as community & social responsibility
  • Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.

    In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

    For these reasons, we invite you to join our big family of more than 8,500 people from 91 nationalities.

    Skills

    Technical Support German English Excellent Communication Skills Troubleshooting

    Company

    Teleperformance Greece

    Included

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