German/ Italian / French / Spanish Customer Support Agent
Plan Bee [The Talent Acquisition Boutique]
Athens, Greece
πριν από 13 ώρες
source : Europe Language Jobs

Description

We are looking for a motivated and enthusiastic Customer Support Specialist for our client's new exciting Projects. In this position, you will be responsible for ensuring our client s partners are assisted in a professional and timely manner.

How you'll do this : Provide technical support to our client s partners through email, ticketing system and outbounds calls, providing satisfactory solutions in the shortest time possible.

Your main responsibilities will be :

  • Have clear understanding of Technical Rewards Portal to assist Partners on their journey.
  • Respond to partner support queries through email, phone and ticketing system
  • Ensure a seamless, enthusiastic partner experience from start to finish
  • Engage with the technical team when there are technical problems on the platform
  • Escalate any time-sensitive issues to relevant teams
  • How we imagine you :

  • Fluent in one of the following languages : German / Italian / French / Spanish
  • With at least an intermediate level of English language
  • Technically minded and a quick learner with commercial attitude and awareness. Business mindset, endless patience, great listening skills and attention to detail will help you engage better with your contacts.
  • Business / commercial studies will benefit your progression in this role and the project but won't be a decisive trait
  • Punctual, proactive, loyal and reliable
  • Sociable and easy-going personality
  • Offer

    What's in for you :

  • Full-time position
  • Permanent contract
  • No weekends, no night shifts
  • Competitive salary and bonuses
  • Private Medical Insurance since day 1
  • Relocation Package (if applicable)
  • Lots of discounts with our partners
  • Free after work activities
  • Growth opportunities to progress
  • New and modern office located where the action is
  • Personal and professional development
  • A great work environment, a dynamic and young approach, with true career opportunities
  • Αναφορά αυτής της εργασίας
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