Danish Customer Service Agent - Work from home
Recruit4Work SL
Athens
πριν από 1 μέρα

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As an Customer Advisor, you will be the first point of contact of customers to directly attend their inquiries.

Responsibilities

  • Assist viewers through phone and / or chat and / or emails regarding different queries.
  • Provide account and application support to viewers namely with regards to software functionality
  • Provide technical support and troubleshoot of system configurations and network settings.
  • Provide accurate and real-time responses to the viewer’s inquiries
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Required skills

  • Fluent in Danish
  • Working proficiency in English
  • Excellent communication skills
  • Ability to resolve customer concerns and create a seamless customer experience.
  • Self Sufficient & confident in troubleshooting customer’s issues
  • Benefits

  • Excellent benefits package
  • Multilingual and excellent work environment to provide the customer service
  • Extensive training
  • Adaptation to Greek Culture and Greek language Courses,
  • Internal employee incentives
  • Located in an amazing office in Greece with excellent transport links
  • Excellent relocation package with a great support system for non local hires
  • Extra Private Health insurance
  • Enjoy life in Greece, there are loads of social & sports events
  • Location

    Athens (Greece) - Work at home with willingness to work from the office when required

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