Sales Operations Analyst
Athens, Attica, Greece
πριν από 6 μέρες

Who we are

At Welcome we are redefining the way people travel by offering them the most personalized and complete experience. From the moment our customers step into a new destination, till they get back home, we provide them with the warmest, most informative and friendliest transfer from and to the airport or port, equip them with all the necessary products they will need during their trip (sim card, tickets etc.

connect them with hand-picked tour providers who match their trip profile for things to do during their stay, as well as stand by them for any information they need.

Welcome's model is unique in a global level and our goal is to be the unquestionable leader for the category we are creating.

We are already active in 39 destinations including Athens, Paris, Madrid, Barcelona, and Rome, and we keep adding 2 new destinations per month.

In 2018 we served more than 500,000 travelers and we plan to surpass the 1 Million travelers in 2019.


Welcome has the highest travel customer ratings surpassing companies like Airbnb, and Uber and gathering hundreds of 5-star reviews on Reviews.

io and Tripadvisor. The company also received a big financing round recently and has 75 exceptional team members all coming from international behemoths such as Expedia, Booking and others.


Our ambition is to create a truly global travel product altering once and for all the travel experience. If you feel you are one of those stellar A-

players who can join our mission and help us expand Welcome in a global scale we are waiting to hear from you.

None of us is here at Welcome joined the company by chance! We deeply believe in our mission so we work relentlessly to make it happen.

We often catch ourselves talking about Welcome in our life outside the office and being very passionate about its vision.

We stay humble along the way, with a pay it forward mentality, but with big and bold goals.

Role Impact

The role contributes significantly in Welcome’s path to increase its revenue and market share by analyzing and predicting sales trends and markets.

Our Sales Operations Analyst assesses data like customer metrics, implements competitive benchmarking analysis and explores sales channels.

In addition, the role shares the findings with the rest of the team to help determine the best methods that can be utilized to drive us forward.

S / he provides advice to the Partnerships team to develop sales targets and assess strategies to boost revenue.

Core responsibilities

  • Analyze sales data and examine monthly, quarterly, and annual sales reports to identify sales patterns and areas for improvement, comparing actual sales data to revenue projections and expectations.
  • Assess market data, including competitors, to identify areas where the company can increase its efforts.
  • Conduct detailed segmentation analysis of prospects and customers.
  • Reconcile data between internal systems to mitigate data issues.
  • Assist in the development and improvement of sales related reporting tools and processes.
  • Use previous sales data and market trends to develop forecasts and projections, reporting the expected sales and the potential effects of new strategies.
  • Prepare and present informational meetings to the Company’s Leadership in order to explain sales trends strategies.
  • About you :

  • Minimum 2 years’ experience in a similar role
  • BSc / BA in Business Administration, Math, Finance or relevant field
  • Experience in Business consultancy and sales
  • Strong analytical skills
  • High level of accuracy with attention to detail
  • Digital native : fluent in web and digital technologies.
  • Fluency in English, additional languages are more than welcome
  • Enthusiastic and curious : always eager to learn and pass on knowledge to the rest of the team.
  • Excellent communication skills
  • What will give you an edge :

  • Start-up experience is essential as the ideal candidate must be able to illustrate where you’ve encountered difficulty and must understand the demands of a start-up environment.
  • Further education or experience in the technology field will be considered a strong asset.
  • What’s in it for you :

  • Attractive remuneration package
  • An amazing workspace, filled with energetic people
  • The tools you need to successfully perform your daily tasks
  • The unique opportunity to join the next big thing at the ground level.
  • Monthly company drinks & activities
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