Job Brief and Purpose
The Membership department is responsible for selecting and retaining all members for the house. With a detailed knowledge of the Soho House Group and its concept, you will carry out duties as directed by your managers;
with a professional approach towards our guests, members and other employees.
Main Duties and Tasks :
Work closely with the Membership Manager, House Relations Manager, GM and other key players involved
Utilize your extensive and varied personal network of contacts to generate opportunities for events programming
Create a well-balanced monthly members events program, providing a mixture of creative and engaging fields (film, music, art, literature, culinary, fashion, etc.)
Ensure appropriate event programming, taking seasonal holidays, bank holidays and celebrations into account
Liaise with involved department heads to ensure operationally excellent execution of events
Observe local and national trends in the events sector and incorporate them in in your events program
Secure bookings for the house agree on details with event providers, reserve locations / spaces, negotiate on timetables, special F&B related requests, invoicing and prepare event briefing sheet
Manage the member events programming budget closely ensure that the events are in line with the budget and that potential return on investment (financially, members return, etc.) is estimated
Attend member events personally supervise attendance, observe type of members attending, gauge success, evaluate and share feedback
Play a central role in internal communication in promoting member events. Manage the event calendar listings, editorials, images and video footages to all Soho House channels, such as e.
g. House Seven, Workplace by Facebook, etc.
Evaluate, follow up and gather feedback to constantly improve the monthly events programming calendar
Liaise with the Membership team to identify (committee) members from the entertainment and / or events industry
Exchange ideas, contacts, strategy and best practices with the group events programming colleagues
Monitor competitors in your field of expertise closely and ensure our leading status
Complete two shifts on the floor at the Club per week in order to engage with members
Assist the EU marketing team in the implementation of regional and local strategy
Manage the content capture and social media coverage of key events at Soho Roc House
Brief, produce and distribute promotional collateral on site
Be the onsite point of contact for partners, international and local press
Assist in the training / onboarding of new team members
Attend and participate in internal and external trainings (where necessary)
Wear appropriate protective clothing as needed
Be proactive in looking for any cost saving opportunities within the department (i.e. through controlling wastage and utilities)
Adhere to good safety practices and be aware of departmental HACCP, Health & Safety, Fire, Emergency and Bomb procedures
Develop and maintain positive and productive working relationships with other employees and departments including supporting all co-workers, treating them with dignity and respect
Maintain the highest level of appearance at all times
Carry out any reasonable task as requested by management and supervisors
Ability to work with little supervision and maintain a high level of performance
Good communication skills
Interest and understanding of Social Media
Customer-oriented and friendly
Working quickly without compromising quality
Attention to detail and a structured way of working
Physically fit as the job involves manual labour over long hours
Good English language skills
Soho Roc House offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills.
By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values and is committed towards its employees.
Soho Roc House offers a seasonal working contract from May to October.
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