Coordinator – Client Service
Athina, Αττικη, Greece
πριν από 2 μέρες

The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world.

We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions.

Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy.

What You’ll Do :

  • Responsible for scheduling bulk telephone consultations for client service teams
  • Coordinate with advisors to confirm telephone consultations
  • Leave messages and follow up with Advisors to expedite scheduling projects
  • Maintain an updated status of client telephone consultations
  • Update Advisors’ profiles as needed
  • Qualify Advisors via questionnaire to confirm if they are appropriate for consultations
  • Follow multiple work streams to help Project Managers organize client requests and track progress on projects
  • Assist with ad-hoc requests
  • What You Have :

  • Strong team player with entrepreneurial mind and can do -attitude along with pro-active and results-oriented work style
  • 1-3 years of experience in running a schedule and / or high call volume environment is a plus
  • Attention to detail and excellent follow-up skills required
  • Strong aptitude for developing systems of organization
  • Excellent time management skills and able to multi-task
  • Ability to work as part of a team and independently
  • Excellent sense of urgency and responsiveness
  • Strong verbal and written communication skills in English are required
  • Ability to work in fast-paced environment with a self-starter attitude
  • What We Have :

  • Competitive compensation
  • Private health insurance
  • Entrepreneurial environment, autonomy, and fast decisions
  • International exposure to the global Guidepoint teams
  • Casual work environment and compelling people
  • Summer and winter team events
  • About Guidepoint :

    Guidepoint, a leading expert network firm, connects clients with vetted subject matter experts Advisors from their global professional network.

    Guidepoint clients leverage the insights and perspectives shared by Advisors to stay informed and make better business decisions.

    Its slate of services, including phone consultations, surveys, events and proprietary data insights products, help professionals gain comprehensive understanding of a topic before making strategic or investment decisions.

    Guidepoint’s multinational client list includes 9 of the top 10 consulting firms and some of the largest hedge funds, private equity firms and Fortune-ranked public companies.

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