IT Helpdesk Support Associate
PwC
Athens
πριν από 7 ώρες

Line of Service

Internal Firm Services

Specialism

IFS - Information Technology (IT)

Associate

Job Description & Summary

The opportunity

Due to the continued growth of our practice we are now recruiting a Helpdesk Support Associate in our IT team in Athens. You will be a part of a growing team within a rapidly developing tech friendly company, in which you will have the opportunity to develop yourself through different projects.

The role entails

Provide classification and resolution for technical issues

Handle calls from colleagues within PwC

Document the implementation of requests / issues through the ticketing system

Install, modify, and repair Computer Hardware & Software

Identify and escalate situations requiring urgent attention

Participate in internal meetings / presentations on processes’ improvements

Write training manuals, user guides & technical documentation when required

What we are looking for

Degree in Information Technology, Computer Science or related discipline.

0-2 years of working experience in a similar role

Knowledge of ITIL Processes is a plus

Excellent knowledge of Microsoft Windows / G Suite

Knowledge in configuring mobile Operating Systems (iOS and Android).

Very good technical knowledge of Hardware and System software

Fluency in both Greek and English

Military obligations fulfilled for male candidates

What’s in it for you

PwC is all about people, encouraging growth, high performance and quality. At PwC, you will have :

Exposure to some of the most challenging issues today, the ones keeping the Top Management Team up at night

Continuous training and career development, whilst learning from a wide range of top professionals

The chance to handle different projects for big clients

Participation in a diverse team of driven consultants, with great care and emphasis on facilitating each other’s growth

Access to global expertise and global mobility opportunities

Competitive benefits, including life and medical plan, rewards and recognition schemes, mobile phone device, flexible working program etc.

Who we are

PwC in Greece is the largest professional services firm in the country, with premises in Athens, Thessaloniki and Patras with approximately 1700 employees.

More than 295,000 people in 156 countries across our network share their thinking, experience and solutions to develop fresh perspectives and practical advice.

This enables us to provide top-quality industry-focused assurance, tax and advisory services to our clients.

Don’t miss the opportunity to develop yourself and grow your career in the global leading professional services firm in Greece.

Education (if blank, degree and / or field of study not specified)

Degrees / Field of Study required :

Degrees / Field of Study preferred :

Certifications (if blank, certifications not specified)

Optional Skills

Desired Languages (If blank, desired languages not specified)

Not Specified

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

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