Spanish Client Satisfaction Experts in Athens (Non remote)
MANPOWERGROUP
Athens, Greece
πριν από 1 μέρα
source : Europe Language Jobs

Description

Do you want to start a journey in the field of tourism, technology, retail and banking as a customer expert in cooperation with some of the leading companies in the market?

Manpower Group Greece, on behalf of its client leading in its industry, is looking for a passionate client satisfaction expert who knows exactly how to make the most out of the clients’ experience !

What is on my responsibility?

  • Retain a high level of customer service to clients at all times.
  • Respond and record consumer inquiries / questions raised via inbound calls, mail, and online chat for customers to resolve any issues.
  • Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database.
  • Be able to offer recommendations to common problems or FAQs (frequently asked questions)
  • Requirements

    What is necessary for me to get the role

  • Fluency in Spanish language.
  • Proficient English Skills (Oral &Written).
  • Tech savvy.
  • Previous experience in the field will be considered as an asset.
  • Genuinely excited to respond to customers’ queries and problem-solving oriented.
  • Enthusiastic, patient, empathetic, multi-tasking and passionately communicative.
  • What will I gain?

  • Competitive Salary (14 salaries per year).
  • Indefinite Contract with the company.
  • 2 Week Training.
  • Multicultural environment
  • Career Development Opportunities.
  • Ticket Restaurant coupons monthly.
  • Participation in Private Medical Insurance Program.
  • Rewarding Bonus (10%) based on employee performance.
  • Laptop & Headsets provided by the company.
  • Flexible working hours.
  • Αναφορά αυτής της εργασίας
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