Are you ready to explore new career opportunities and grow in a multinational and modern environment while becoming a customer expert in the fields of tourism, technology, retail for some of the leading companies in the market?
Manpower Group Greece, on behalf of its client leading in its industry, is looking for a passionate client satisfaction expert who knows exactly how to make the most out of the clients’ experience !
The ideal Candidate should :
Retain a high level of customer service to clients at all times.
Respond and record consumer inquiries / questions raised via inbound calls, mail, and online chat for customers to resolve any issues.
Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database.
Be able to offer recommendations to common problems or FAQs (frequently asked questions)
Fluency in German language.
Proficient English Skills (Oral &Written).
Previous experience in the field will be considered as an asset.
Genuinely excited to respond to customers’ queries and problem-solving oriented.
Enthusiastic, patient, empathetic, multi-tasking and passionately communicative.
Competitive Salary (14 salaries per year).
Indefinite Contract with the company.
2 Week Training.
Career Development Opportunities.
Ticket Restaurant coupons monthly.
Participation in Private Medical Insurance Program.
Rewarding Bonus (10%) based on employee performance.
Laptop & Headsets provided by the company.
Flexible working hours.