Join our customer service team for the aviation industry leader!An elevated experience awaits with the world’s most awarded airline.
Grab this opportunity to join our customer support team in Athens, and work with one of the world’s most respected travel brands and assist people travel with confidence and a peace of mind.
We look forward to welcoming you on board! What you will doCommunicate with customers via phone, chat & e-mailTrack and follow cases to ensure they closed in an efficient and timely mannerMaintain high customer satisfaction, representing a major brandProvide and maintain strong, professional relationships with all partners and show empathy at all timesWork towards reaching targets as set out by client statement of work as well as internal targets
What you will bringExcellent command of GermanGood communication skills in EnglishCustomer service experience preferredStrong verbal (phone) and written communication skills utilizing active listeningExperience working in hospitality / travel / airline industry is a plus but not requiredAbility to learn and adapt to new software technologies
development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversity Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.
In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.