Spanish Customer Support expert (Thessaloniki)
Teleperformance Greece
Thessaloniki, Greece
πριν από 5 μέρες
source : Europe Language Jobs

Job Overview

Represent a top streaming service, taking advantage of your Spanish language skills!

Join our Thessaloniki team and work in the most fantastic industry in the world, delivering wonderful customer experience for the global leading fantasy entertainment brand!

Grab the opportunity to work with a top subscription streaming service for films and television series, while working for Teleperformance, a Best Place to Work Multinational Company.

As a Customer Care Representative in our Spanish customer support team, you will be working in our state of the art premises in Thessaloniki, delivering world-class customer experience to the subscribers of a top streaming service.

If you are someone who enjoys delivering world class customer service, then this is a great role for you.

What you will do

  • Communicate through chat & phone with subscribers
  • Answer how-to questions about payment
  • Troubleshoot streaming and content issues
  • Assist subscribers with how-to questions & navigating on the given application
  • Qualifications

  • Native level of Spanish
  • Good knowledge of English language (B2+)
  • Great communication & soft skills, as well as problem-solving skills
  • Computer knowledge / tech savviness
  • Work experience in customer support will be considered as an advantage
  • What we offer

  • Complete relocation support : Flight ticket to Greece2-week hotel accommodationAssistance finding an apartmentReal estate fee covered by our company
  • Training by certified instructors
  • Competitive monthly salary + 2 extra salaries per year
  • Numerous benefits and discounts
  • Professional growth & development opportunities
  • Free Greek language courses
  • State of the art premises , providing a great working environment with relaxing break areas
  • Special events as well as community & social responsibility
  • Skills

    Customer Service Effective Communication Dealing With Inbound Calls Emails And Phone Calls Troubleshooting Tech Savvy Hard Working Spanish English

    Company

    Teleperformance Greece

    Entry level

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