Network & System Engineer
Optimal HR Group
Athens
πριν από 1 μέρα

Optimal HR Group on behalf of its client, a well-established Luxury Hotel , is looking to recruit an energetic and experienced Restaurant Manager based in Elounda, Crete .

The Restaurant Manager ensures guest satisfaction through the efficient operation of the restaurant. Trains, supervises, and motivates staff while promoting quality of service and a sense of teamwork.

Responsibilities :

  • Lead all restaurant operations, organize, and supervise working schedules
  • Has an excellent knowledge of menu and presentation standards
  • Checks all arrivals and departure lists (individual customers or groups)
  • Monitors restaurant’s reservations and communicates with the FO and GR shift employees in order to inform them of availability in the restaurants at all times.
  • Ensures that a maximum occupancy is achieved

  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Ensures that the staff of the restaurants is informed of any dietary particularities an arriving client might have. Follows room charges and late departures
  • Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas
  • Uphold service standards to ensure a memorable guest experience
  • Deliver excellent levels of customer service
  • Always solves any customer problems / complaints in the most efficient, fast and customer friendly way. Updates the F&B Director and the relevant Hotel’s Manager.
  • Keeps record of complaints per department (restaurant) following ISO instruction and using the appropriate document

  • Ensure that the assigned outlets are fully equipped with necessary tools and products
  • Assist in the training of employees, identify, and analyze training of staff needs, motivate and mentor food and beverage teams
  • Monitors the department staff’s personal hygiene standards, the professional dress and appearance standards
  • Has good knowledge of health and safety procedures & supports and ensures the quality commitment of the Company at all levels
  • Evaluate employees’ performance, provide information to improve productivity and quality of services both to kitchen and service teams
  • Controls the closing of each restaurant and the delivery of bills to the FO department
  • Ensures that all restaurant’s files and reports are properly filed
  • Ensures that the restaurant’s logbooks are filled in daily with all necessary information and delivered at the end of the restaurant’s operation to the F&B Director’s office and picked up before the opening of the restaurant.
  • Assists in the restaurants’ equipment budget on an annual basis
  • Monitors operational costs and identify measures to reduce expenses
  • Ensure that health and safety standards are met
  • Qualifications :

  • Degree / Diploma in Hospitality / Tourism management
  • Minimum 3 years of experience as a Restaurant Manager and / or Maitre D’ Hotel preferably within a Luxury Hotel
  • Advanced knowledge of English language; a second language (French or German or Italian) will be considered as an asset
  • Computer literacy
  • Experience in managing a team
  • Excellent organizational and communication skills
  • Pleasant and team-oriented personality
  • Professionalism and confidentiality
  • Benefits :

  • Competitive remuneration pack
  • Accommodation
  • Meals
  • Company mobile phone
  • Stable working environment for an extensive professional growth
  • Αναφορά αυτής της εργασίας
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