About Us :
OPAP is the top gaming company in Greece and among the most recognized ones in its sector worldwide. Our aim is to establish OPAP as a world-class entertainment and gaming company, having long-term strategic priorities focus on the customers, on the people, on the network, on the products and on the digital-technological capabilities.
We are currently a highly esteemed employer, offering career opportunities and a unique work experience to exceptional professionals and talented young people, through our dynamic Selection & Recruitment Program as well as our Internship / Graduate Programs.
Our main objective is to develop a high-performing Team by attracting new talents, as well as developing and creating stronger bonds between our people.
So what’s the challenge
The Online Casino Product Expert is responsible for defining and executing the product strategy in order to achieve product’s KPIs in line with the overall business objectives.
Key priority of the role is to ensure that customers’ needs are met and a world-class experience is offered. To do so, the Online Casino Product Manager will be cooperating closely with internal stakeholders and external vendors.
Your day to day will include :
Defining and executing the Online Casino product strategy
Holding responsibility for Online Casino product’s budget and KPIs
Designing team’s processes and managing workflow and deliverables in order to achieve business goals
Managing the Online casino lobby and safeguarding that relevant content is displayed to each player
Managing any product and game launch plans and ensuring that deadlines and key milestones are met
Briefing Online Acquisition and Marketing Communication teams on campaign requirements and ensuring that campaign planning cycles are met
Setting operational KPIs and working together with the Online Operations Team to ensure that customers enjoy world class experience from their first touch point and onwards
Working together with the CRM team to ensure customers receive relevant communication and offers and engagement with the brand is increased
Outlining and executing Online Casino product VIP plan
Reporting on Online Casino product performance with insights that could enhance product offering and customer experience
Following up on competitors and global market intelligence insights and propose actionable tasks to ensure that the product is always at the forefront
Building and maintaining 3rd party vendor relationships
What you need to succeed :
BSc Degree in Business Administration, Marketing or a related field. MSc Degree is preferable
6+ years’ experience in managerial position within a corporate environment and a track record of improving performance and commercial KPI’s
Experience in online gaming, preferably in Casino management, and familiarity with industry’s rules and regulations will be considered as a strong asset
Strategic thinking, effective decision making and hands-on attitude
Strong problem solving and analytical skills, with close attention to detail
Effective interpersonal and people management skills with ability of developing and maintaining relationships of trust with colleagues
Excellent oral and written communication skills both in Greek and English
Solid MS Office skills (Word, Excel, PowerPoint)
Fulfilled military obligations for male candidates
What we offer to our candidates :
Opportunity to work with #dynamic people full of #passion #integrity & #fun
Modern & award winning workplace environment
Competitive compensation package
Competencies’ & Career Development opportunities
Private health coverage
OPAP Group is an equal opportunity employer
Does this sound like you? If yes, we would love to meet you!