MS Dynamics CRM Analyst
Athens, Greece
πριν από 4 μέρες

Job Description

Are you ready to be a part of the digital reinvention of industry and revolutionize your career?

In today’s world, business leaders want to rapidly and confidently reinvent to increase resilience, mitigate risk, and grow with sustainable value.

That’s where Accenture Strategy & Consulting comes in. We bring together strategic visionaries, industry experts, practitioners from across every enterprise function, business intelligence professionals, change specialists, data and AI authorities, and many other specialized skills to co-create each client’s unique path to reinvention.

You will be a trusted partner to business leaders, working with a diverse team of experts to deliver successful tech-enabled transformation and new kinds of value for your clients.

Strategy and Consulting is one of four services that make up one Accenture the others are Interactive, Technology and Operations.


You will join a team of highly skilled professionals, get engaged in challenging CRM strategy and transformation projects while delivering robust quality work to leading organizations and enterprises.

Our CRM team’s functional and technical consultants are part of break-through projects in the market and are people who can understand and analyze the business needs and the technology solution for creating the optimal result to our Clients.

Responsibilities :

Liaise with key stakeholders to understand the business needs and gather customer requirements.

Transform the client needs into platform functionalities and design the target solution within the CRM platform relating to Dynamics 365 Sales, Marketing & Service.

Be part of a team that ensures the smooth delivery of the project under the agreed plan while leveraging your specialist’s expertise and business knowledge.

Oversees all Development activities within the CRM Product Stream relating to Dynamics 365 Sales, Marketing & Service.

Work as part of the CRM Platform Team consisting of functional and technical experts, solution architects, and developers’ team.



Expertise in analyzing, configuring and designing on Microsoft Dynamics 365 platform (D365 Sales, Marketing, Customer Service and Field Service)

Solid and in-depth knowledge of CRM processes gained within complex projects.

Ability to work in a team closely with customers

Experience in Software Delivery will be considered a plus

Knowledge of Waterfall / DevOps / Agile methodologies will be considered a plus


Competitive benefits, including a fair and balanced parental leave policy.

At Accenture, we believe in bringing the best to our clients through continuous learning & improvement from basic skills to industry-specific content available to all our people.

Career coaching and mentorship to help you manage your career and develop professionally.

Performance Achievement our performance management process that focuses on your strengths, progress and career possibilities.

Fantastic opportunities to develop your career across a variety of clients.

Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work.

In case your profile is a match for the role, you will receive an email requesting to download our new innovative mobile App, Enter Accenture Greece for or devices .

Then, you will be able to log in by using your personalized credentials provided by our Recruitment Team within 48 hours and start your Accenture Journey!

  • To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our website ;
  • The safety and well-being of our candidates and employees remain our priority. Please note that the recruitment process for opportunities in Accenture Greece will be conducted only via online format during the current period.

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