Key Account Manager, Greece
Athens, Greece
πριν από 4 μέρες

Job Profile

The Key Account Manager provides the key client relationship to a client or clients through relationships with senior managers in the client organization.

Grows revenue by leveraging the full IQVIA offerings and identifying new business opportunities.

Essential Functions

  • Understands the key priorites of the client to achieve or exceed the assigned revenue and growth goal in assigned account(s) or sales territory.
  • Based on long term relationship with client, acts as advisor on marketing, market research, sales management, industry issues, trends and IQVIA product, consulting and service capabilities.
  • Anticipates clients’ needs and, in collaboration with IQVIA marketing, sales specialists, consulting and client service, develops and presents proposed solutions to client's complex business issues.
  • Identifies and leads the pursuit of the targeted new business and contract expansion opportunities within assigned account(s).
  • Typically interfaces with marketing, market research, sales management and / or IT at the manager level in existing and prospective client(s).
  • Represents the company to the client and the client to the company in all sales related activities.
  • Monitors client satisfaction with contracted deliverables and works with sales management team and Client Service’s management to achieve and maintain a high level of customer satisfaction.
  • Effectively manages renewals and subscriptions.
  • As required, may participate in contract renewal efforts on large contracts.
  • May work with global and regional account management in the pursuit of multi-country opportunities.
  • Requirements :

  • at least 2 years of prior relevant sales or account management experience and / or solution sales management experience (preferred)
  • Bachelor degree is required, Postgraduate Degree is a nice to have
  • Demonstrated analytical skills
  • Strong verbal communication and listening skills
  • Demonstrated customer service skills
  • Effective negotiation skills
  • Ability to simultaneously handle multiple priorities
  • Possesses a high degree of initiative
  • Ability to influence internal and / or external constituents
  • Promotes information sharing
  • Ability to build strong customer relationships
  • Possesses flexibility to work in a fast paced, dynamic environment
  • Seeks to acquire knowledge in area of specialty
  • Fluent knowledge of English and Greek language
  • Location : Athens

    Candidates are kindly required to submit their CV in English

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