Front Office (Male or female) - Santorini, Mykonos
Hotel & Restaurant La Maltese
πριν από 5 μέρες
source : Skywalker

code : FO)

Location : Greek islands, Santorini / Mykonos

We are seeking a dynamic motivated individual who will ensure and provide flawless, upscale, professional and high class guest experiences.

Position summary :

We are looking for an outgoing Front Office Member to make clients feel at home and to guarantee their contentment. You will furnish clients with above-

and-beyond service to ensure a memorable and genuine experience. The goal is to sponsor a helpful image by honoring guests’ requests and to achieve high levels of guest satisfaction and engagement.

Position duties :

  • Control and supervise the Front Desk, Guest Service and Housekeeping departments
  • Ensure and provide flawless, upscale, professional and high class guest service experience
  • Analyze customer feedback and provide strategic direction to continuously improve overallrating
  • Respond to guests needs and anticipate their unstated ones
  • Expect and react promptly to guests’ complaints
  • Oversee and coordinate arrivals, departures and to ensure all standards and operating procedures are according to hotel’s policy
  • Coordinate and manage communication between guests and staff and follow up to ensure complete service recovery
  • Position requirements :

  • Working experience in hospitality industry will be considered as an asset
  • Adequate knowledge of personalized services principles and processes
  • Excellent knowledge of English, multilingualism will be considered as an asset
  • Guest service oriented
  • Highly responsible and reliable with a professional presentation
  • Should you wish to be a member of our team, please send us your CV at

    All applications will be treated in the strictest confidence.

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