German/ Italian / French / Spanish Customer Support Agent
Plan Bee [The Talent Acquisition Boutique]
Athens, Greece
πριν από 3 μέρες
source : Europe Language Jobs

Description

We are looking for a motivated and enthusiastic Customer Support Specialist for our client's new exciting Projects. In this position, you will be responsible for ensuring our client s partners are assisted in a professional and timely manner.

How you'll do this : Provide technical support to our client s partners through email, ticketing system and outbounds calls, providing satisfactory solutions in the shortest time possible.

Your main responsibilities will be :

Have clear understanding of Technical Rewards Portal to assist Partners on their journey.

Respond to partner support queries through email, phone and ticketing system

Ensure a seamless, enthusiastic partner experience from start to finish

Engage with the technical team when there are technical problems on the platform

Escalate any time-sensitive issues to relevant teams

How we imagine you :

Fluent in one of the following languages : German / Italian / French / Spanish / Portuguese

With at least an intermediate level of English language

Technically minded and a quick learner with commercial attitude and awareness. Business mindset, endless patience, great listening skills and attention to detail will help you engage better with your contacts.

Business / commercial studies will benefit your progression in this role and the project but won't be a decisive trait

Punctual, proactive, loyal and reliable

Sociable and easy-going personality

Offer

What's in for you :

No night shifts

Competitive salary and bonuses

Private Medical Insurance since day 1

Relocation Package (if applicable)

Lots of discounts with our partners

Free after work activities

Growth opportunities to progress

New and modern office located where the action is

Personal and professional development

A great work environment, a dynamic and young approach, with true career opportunities

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