IT Support Analyst
Athens, Greece
πριν από 1 μέρα
source : Just Join IT

M365 (advanced)

Your experience and skills :

You are :

  • Experienced M365 PowerBi system administrator with hands-on experience with on-boarding, migrating, integrating, configuring, upgrading and supporting M365 services
  • Experienced in configuring monitoring solutions and implementing service improvement measures for our M365 service estate
  • Self-motivated, able to prioritize, good at time management and goal driven
  • Able to work in high pressure and time critical environments
  • Able to efficiently communicate with upper management and business clients
  • Experienced working in financial sector and aware of best practices
  • You have :

  • Minimum of 5+ years M365 PowerBi experience including on-boarding, integrating, configuring, upgrading and supporting M365 services
  • Computer science degree or equivalent
  • Strong background in SQL and Windows environments
  • Good understanding of Azure AD
  • High level problem analysis and resolution skills
  • Good understanding of Business Intelligence systems
  • Strong understanding of change management processes
  • Good understanding of TCP / IP and network methodologies
  • Duties :

  • Member of global service delivery team providing L3 service and support to M365 Enterprise users
  • Strong technical abilities and experience administering and supporting large M365 user base
  • Monitor usage, performance and troubleshoot our M365 services while using PowerBi and adopting these services by building documentation / best practices around the operation of these M365 services
  • Propose and implement system and operational enhancements including automation opportunities where applicable.
  • Train peers and L2 / L1 support team
  • Being both proactive and reactive and ready to work flexible hours
  • Participate in incident / problem management process and provide day to day escalation support
  • Manage security in the Power BI environment in order to maintain organizational policies
  • Offer :
  • 100% remote
  • 100% remote
  • MyBenefit cafeteria system
  • MultiSport Plus
  • Manpower Premium platform
  • PZU group insurance
  • Medicover Premium
  • e-learning platform
  • Αναφορά αυτής της εργασίας

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