Xrysi Eukairia is the leading classified ads company in Greece, specializing in the Real Estate, Jobs, Auto-Moto and Business sectors.
More than 2 million people in Greece browse xe.gr every month.
We create a unique environment that helps people effortlessly match supply and demand. Whether it be in real estate, jobs, auto / moto or any of the hundred other categories we support, we offer an efficient marketplace that promotes such transactions.
Under new leadership, with a strong focus on online growth and customer satisfaction, we are looking for people to join our Sales department in order to help achieve these goals.
About the job opportunity
As an Inbound Sales Representative, you will assist our clients in listing their ads over the phone, through email and social media all while promoting and selling our addon products as a natural extension of your conversation with the customer.
Our intention is to provide and ensure a flawless and positive customer experience, making our customer's journey as effortless as possible!
Receive and handle incoming calls, emails and social media requests
Be able to assess customer needs on the fly and provide accurate assistance and information
Enjoy and promote a sales driven work ethic
Be able to work with KPIs and meet sales targets
Ensure and provide high quality of service to customers in a professional manner
Be engaged! Recommend modifications to existing methods and procedures to increase the efficiency, productivity and responsiveness of our Sales Department
Constantly gather and report customer feedback
Establish and maintain positive business relations with partners and provide daily support and guidance
Have a positive and friendly attitude and enjoy working with others
Proven work experience in a customer support role in eCommerce environment will be considered as a plus
Strong customer oriented mindset
Basic understanding of sales principles and customer service practices
Excellent communication and interpersonal skills as well as a can-do attitude
Ability to multitask, prioritize, and manage time effectively
Experience in working with KPIs
Ability to manage change and work under pressure
Accountability, cooperation and integrity
Striving to be excellent
Good command of the English language
Fulfilled military obligations and the ability to communicate in Greek and English (verbal & written form, business proficiency)
Complimentary private health insurance
Newly renovated, bright open office plan