Swedish speaking customer support in Greece
Nordic Jobs Worldwide
Athens, Greece
πριν από 3 μέρες
source : Europe Language Jobs

Description

Our client in Greece s a company of 4,800+ employees from over 90 countries. They work hard but also know that a happy employee is a productive employee.

For re-charging, new experiences and adventures, Athens is a city that stands out. Join them and invest in your growth!

Our client provides solutions to their clients’ customers via phone, chat, email and social media. As a global CX leader, we deliver 3.

5 million unique experiences every day for 400+ clients through business process outsourcing (BPO), digital CX, training and talent management and CX consulting and analytics.

  • Paid training in state-of-the-art facilities
  • Monthly performance bonus
  • Continuous training to keep you up to date on products and procedures
  • Company-organized festivals, parties, excursions etc. throughout the year
  • No formal dress code!
  • On-site canteen
  • Private medical insurance
  • Excellent career advancement opportunities
  • A very international working environment
  • A generous bonus for referring new colleagues
  • Requirements

    As a Customer Service or Tech Support Representative your role is, together with your team, to handle customer issues with empathy and efficiency.

    Besides speaking your native language you are also fluent in English. Via phone, email and chat you help the customer troubleshoot issues with their products and follow through until a resolution is reached.

    You are customer service-oriented and can always maintain professionalism, and you’re able to remain calm under stress.

    You also :

  • Have good computer skills
  • Have the ability to multitask, prioritize and manage time efficiently
  • Are willing to work in a high-tempo environment
  • Have the ability to work shifts (day and evening)
  • Have a valid EU passport
  • Are willing to move to Athens within a few weeks
  • Αναφορά αυτής της εργασίας
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