ITSM Consultant
πριν από 5 μέρες

Arhs Group is a market leader in the management of complex IT projects and systems. Founded in Luxembourg in 2003, we’ve grown organically to encompass 10 entities with over 1,300 employees in Luxembourg, Belgium, Italy and Greece.

With our focus on getting things done, we help our clients achieve their goals with best-of-breed solutions, superior execution and exceptional services.

We are currently looking for an IT Application Management Expert , who will be part of our client’s, a European Institution operations team.

The role of IT Application Management Expert willperform tasks in the area of application management, including effective implementation of business solutions, supervision of system hardware and software testing, troubleshooting, configuration and upgrading.

Your challenge

As an IT Application Management Expert , you will

  • Monitor the configuration, implementation and upgrading of system hardware, servers and application software as well as troubleshoot and provide advanced system support for business applications
  • Investigate logs and perform incidents management
  • Participate in deployments
  • Provide assessments, control tests, technical evaluations, audit reports and service level agreements (SLAs) associated with information system infrastructure services or projects
  • Review of Information Systems Infrastructure Architectures
  • Responsible for software and systems upgrades
  • Direct network and hardware installations
  • Who you are

  • BSc in Computer Science, Engineering or a related field
  • Proven experience in an Application Management role
  • Experience with SQL and Oracle 11g database
  • Knowledge of Linux systems and RedHat distributions
  • Knowledge of IaaS solutions and ideally Microsoft Azure
  • Effective communication skills and the ability to maintain good relations with clients, technical and management teams
  • Capability to write clear and structured technical documents.
  • Ability to participate in high-level technical meetings
  • Fluent in English, both oral and written
  • Ability to work onsite the client’s premises
  • Bonus / advantage skills

  • Familiarity with Talend ETL
  • Familiarity with Filesystem in Userspace (FUSE)
  • What you’ll get

    An informal hierarchy & work environment

    Our open, flat structure supports a strong focus on communication and collaboration, enabling to respond quickly to market changes and customer requests.

    Learning & development opportunities

    We constantly invest in our people and are committed to providing individual development opportunities to help you continue to grow and stay happy and satisfied at work.

    An attractive salary package

    With an attractive salary and benefits package including advantageous fringe benefits you’ll be well paid for what you love to do.

    Exciting projects

    You’ll take ownership of various projects for both public and private clients : calling for creativity and innovation, at the cutting-edge of technology.

    A strong corporate culture

    You’ll join a dynamic team of smart and ambitious people. From the way we hire, to the way we relate to our clients our values form the foundation of the way we work.

    A rock solid company

    With more than 200 customers, 1300 consultants and 150 ongoing projects in FY2018, you’ll join a business with a sustainable and growth-oriented plan.

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