Junior Online Remote Workers - English Speakers
PeopleCert
Thessaloniki, Central Macedonia, Greece
πριν από 2 μέρες

Description

PeopleCert is a global leader in certification industry. We certify professionals on highly valued methodologies and essential business skills.

We are currently looking for Junior Online Remote Workers-English Speakers, who will be responsible for monitoring Online exams through our respective platforms.

The Online Exams department operates with rotating shifts, 24 / 7 / 365

Responsibilities

  • Monitor the exam's candidate remotely (online)
  • Ensure that candidate validation is performed according to PeopleCert exam requirements
  • Ensure that when non compliances occur, the exam is locked and the issue is escalated to the supervisor
  • Determine and resolve candidates’ technical issues prior or during the exam, through customized platforms, chat, phone or e-mails
  • Work effectively in a team environment and liaise with other teams, in order to get the job done and reach the best possible results
  • Requirements

  • Passionate with Customer Service
  • Excellent knowledge of English (C2 level certification desired, or C2 IESOL certificate would be a plus) and French / Italian / Spanish / German (C2 / native)
  • Bachelor’s degree any discipline will be an asset
  • Excellent interpersonal, verbal, and written communication skills
  • Well organized, self-driven, flexible and able to work in a high-volume, fast-paced, and deadline-driven environment
  • Prior working experience in the certification of persons and / or training and exam fields would be considered an advantage
  • Advanced computer literacy is required. ECDL Advance level certification would be considered a plus
  • Ability to work in rotating shifts (including some nightshifts per month)
  • Benefits

  • Ability to work from home
  • Monthly Fixed bonus upon performance
  • Career progression opportunities
  • Work in an international, dynamic and fun atmosphere among young and smart people
  • Huge learning experience in using best practices and cutting-edge technologies
  • Αναφορά αυτής της εργασίας
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