Arabic speaking technical support roles - Teleperformance - Greece
Gulf Jobs
Athens, Greece
πριν από 5 μέρες
source : ExploreJobs

Are you tech-savvy? Are you a fluent Arabic speaker with great communication skills? Available Technical Support positions await you in Greece! Teleperformance Greece connects customers with the world’s top brands for more than 30 years.

With a team of 10.000+ employees from 109+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Volkswagen, and Audi- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.

Take a step forward and enhance your career by working with us for the most well-known brands in the world. The work-from-home option is offered to candidates living in Greece or available to relocate.

What you will do : Communicate with customers via phone, chat & e-mail Troubleshoot technical issues using your problem-solving skills Track and follow cases to ensure they closed in an efficient and timely manner Maintain high customer satisfaction, representing a major brand Provide and maintain strong, professional relationships with all partners and show empathy at all times Work towards reaching targets as set out by client statement of work as well as internal targets Ensure that key stakeholders are up to date on the resolution status of their issue, through effective written and verbal communication.

Log the cases on internal systems, while getting up to date with client’s products & services. What we offer : Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us), when applicable Competitive monthly salary + 2 extra salaries per year Private Health Insurance Plan Numerous benefits and discounts Full training by certified instructors Professional growth & development opportunities Special events as well as community & social responsibility initiatives Free online Greek language courses State of the art premises, providing a great working environment with relaxing break areas Work for aGreat Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age Job Details Posted Date : 2021-11-04Job Location : Athens, GreeceJob Role : Customer Service and Call CenterCompany Industry : Call Centers & Customer Care Outsourcing Preferred Candidate Career Level : Entry Level

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