Aman owns & manages boutique high-end resorts worldwide. Each resort offers a guest experience that is intimate and discreet while providing the highest level of service.
Each resort and setting is unique, but certain elements characterize all of them a beautiful natural location, outstanding facilities, exceptional service and a small number of rooms to ensure exclusivity and privacy.
Take advantage now to be part of this unique experience.
Join our family at Amanzoe as IT Manager. Under the direction of Group Director of IT, the incumbent will be responsible :
To ensure all computer systems are working according to the specific standards and provide immediate support to staff and guest as required.
To manage day-to-day operation of system network, troubleshoots and network communication and systems issues
To provide support, maintenance and backup functions for the applications currently installed.
Provides support for complex and critical computer application problems and issues that the end-users encounter on a daily basis;
To provide a broad knowledge of state-of-art technology and equipment and to quickly learn new systems as they are introduced;
To have the ability to explain complex issues in terms that all end users can understand.
To ensure a superior level of user service and satisfaction is achieved and maintained throughout the property;
To maintain a thorough working knowledge of all applications on the network operating system;
To enforce standards of security, system integrity and confidentiality within the department;
To Make recommendations to the IT Director on purchase decisions for hardware, software, and network technologies;
To Routinely inspect all supported equipment on property, identifying potential problems and coordinating necessary repairs;
To Maintain inventory on all IT Equipment
To Maintain a thorough knowledge of file servers and network operating systems;
To Communicate with all departments on specific needs and / or problems, and acts as a liaison between technicians, vendors and management;
To Create and document technical procedures for the IT Department;
Desired Skills and Experience :
Bachelor’s Degree or above in a related field or equivalent experience required.
Proven working experience as an IT Manager or relevant experience.
Hands on experience with all forms of computer hardware desktops, laptops, printers, speakers, copiers, scanners, and mobile devices.
3 to 5 years in computer hardware environment, or equivalent is required.
2 to 3 years of demonstrated management / supervisory experience in end user computing environment.
Well organized, with attention-to-detail, and ability to complete tasks independently
Ability to work under stress and be flexible
Excellent oral and written communication skills
English language, strong verbal and written communication skills in English
If this sounds like you, then you may find your natural home lies with Aman. Talk to us about aligning your passions with our opportunities.