Collections Analyst
Attiki, GR
πριν από 5 μέρες

Overview of Position :

The Collections Group are part of the Order to Cash team and work alongside Billing and Cash Applications on a regional basis to ensure customer invoices are correct and to keep a cash flow forecast to monitor that all debt is paid as close to contract terms as possible.

This department closely communicates with all departments of levels within the overall Speedcast business to ensure that everyone understands when new business is starting, where there are issues with services and billing, and when customers are failing to pay timely.

All External customers are contacted on a regular basis by telephone, email, Skype, mail, etc. to ensure that payments are made in line with contract.

What you will do :

  • Send dunning letters, statement of accounts, and restriction notices to customers in line with Speedcast policies and follow up by email and telephone to ensure timely payment of all open AR.
  • Take action to meet assigned KPI’s, including but not limited to percentages of debt reduction, learning customers, and call requirements.
  • Update account notes on Navision with latest status of the account per group specified requirements.
  • Participate in weekly debt reviews and additional sessions as required to discuss collections strategies.
  • Work to resolve internal in scope disputes and escalate queries and issues to appropriate stakeholders when appropriate.
  • Complete monthly and quarterly cash forecast as per agreed timescales for assigned customer base.
  • Review performance of collections against forecast and target any customers as necessary for shortfalls.
  • Collaborate with cash applications for appropriate allocation of payments against open items.
  • Coordinate Netting of AP and AR as needed.
  • Obtain Withholding Tax receipts for short pays as needed.
  • What we need from you :

  • 4+ years’ experience in a similar role.
  • Excellent verbal and written communications skills.
  • Strong analytical and problem solving capabilities.
  • Strong organizational skills.
  • Proficient in Excel.
  • Even better if you have :

  • Associate or Bachelors Degree.
  • Microsoft Navision experience.
  • About Speedcast

    Speedcast is a leading communications and IT services provider, delivering critical communications services to the Maritime, Energy, Mining, Media, Telecom, Cruise, NGO, Government, and Enterprise sectors.

    The company leverages its global network platform to provide fully connected systems that harness technologies and applications to transform what remote operations can achieve.

    With the world’s most comprehensive network, Speedcast enables faster, seamless pole-to-pole coverage from a global hybrid satellite, fiber, cellular, microwave, MPLS, and IP transport network with direct access to public cloud platforms.

    The company integrates differentiated technology offerings that provide smarter ways to communicate and distribute content, manage network and remote operations, protect and secure investments, and improve the crew and guest experience.

    With a passionate customer focus and a strong safety culture, Speedcast serves more than 3,200 customers in over 140 countries.

    Learn more at

    Speedcast has successfully completed its restructuring process and emerged from chapter 11 proceedings under the ownership of Centerbridge Partners, L.

    P. Following Centerbridge’s USD $500 million equity investment in the company, Speedcast now has a clean balance sheet with no secured debt and a healthy cash balance, optimally positioning it as a stable, long-term partner for its employees, customers and vendors.

    About Centerbridge Partners, L.P.

    Centerbridge Partners, L.P. is a private investment management firm employing a flexible approach across investment disciplines from private equity to credit and related strategies, and real estate in an effort to find the most attractive opportunities for our investors and business partners.

    The Firm was founded in 2005 and as of January 31, 2021 has approximately $28 billion in capital under management with offices in New York and London.

    Centerbridge is dedicated to partnering with world-class management teams across targeted industry sectors and geographies to help companies achieve their operating and financial objectives.

    For more information, please visit

    Working at Speedcast :

    At Speedcast, we want people that like adventure. Who are motivated by work that takes uncommon ingenuity and thinking outside the box.

    Who relish the idea of working in an industry undergoing massive transformation. If you want to be part of a global team responsible for connecting the world, then you’re in the right place.

    We're always pushing forward, never standing still. When people rely on you and your team to stay connected, it brings everyone closer together.

    We’re united by the adrenaline of high-stakes projects and our love of getting the job done right. You will experiment, learn and grow here, right alongside us, every single day.

    Find great opportunities to make an impact. We have a "one team, one dream" mentality. We work together to make great things happen.

    Working at Speedcast isn't just a job, it's a career that you can take to new levels.

    Top reasons why people love working at Speedcast :

  • Our global presence you get to work with clients and colleagues all over the world, in every continent
  • Talented teammates your co-workers are the best and brightest in the industry
  • Industry leadership be part of the latest advancements shaping the future of communications
  • Ability to develop skills work across departments to gain new skills and valuable experience
  • Choose your environment we have an environment to fit your temperament. Choose between a traditional desk job or work in the field.
  • Grow your career - Guide your career in the direction you want. Gain new titles and responsibilities through our internal promotion system.
  • Work on diverse projects every day is different with our customers from a range of industries around the world
  • Speedcast does not accept or retain unsolicited résumés or phone calls and / or respond to them or to any third party representing job seekers.

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